Summary
Overview
Work History
Education
Skills
amature artist
Timeline
Generic

Stacey Stone

Yucaipa,CA

Summary

Meticulous Retail Sales Cashier devoted to enhancing customer experiences by providing quick and accurate checkout completion. Tirelessly tracks and maintains customer satisfaction levels. Trusted provider of quick, friendly service, even in high-volume sales environments. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated cashier with 7 years of experience collecting customer payments. Accurately calculates cash, detects counterfeit bills and makes changes. Detailed and speedy when balancing cash drawer. Drive customer engagement, repeat business and solid sales by applying excellent service abilities and good understanding of any offerings. Proficient in supporting sales floor operations by organizing stock and merchandising displays. Good multitasking, problem-solving and conflict mediation skills. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

15
15
years of professional experience

Work History

Cashier/Sales Associate

Coach Outlet
Banning, CA
10.2014 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Verified accuracy of all online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Processed credit card and debit payments via POS systems, providing accurate charges and credits.
  • Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Collaborated with sales floor maintenance personnel to address any health or sanitation issues quickly.
  • Provided warranty information to customers purchasing covered items and services.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Moved heavy boxes and full merchandise bins up to 50 pounds in weight by maintaining physical strengths and stamina.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and addressed customer concerns.
  • Trained as Cashier and provided back-up coverage to provide customers with optimal support.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Personal Caregiver

Family Members
Yucaipa, CA
01.2010 - 11.2016
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting to disabled mother.
  • Administered medication as directed by physician.
  • Delivered compassionate care to improve and enhance mothers life.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted mother with personal requirements, including keeping spaces clean and helping with grooming.
  • Maintained clean, safe and well-organized patient environment.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

GED -

Yucaipa Adult School
Yucaipa, CA
06.2008

Cosmetology License - Cosmetology

Salon Success Academy - San Bernardino
Riverside, CA

Skills

  • ID verification
  • Exchanges and refunds
  • Loyalty program administration
  • Customer relationship management
  • POS terminal operation
  • Quality assurance
  • Sales floor sanitation
  • Credit card processing
  • Retail stock management
  • Merchandising
  • PoS systems operation
  • Till counting
  • Organization
  • Customer service
  • Cash register operation
  • Reading comprehension

amature artist

i enjoy painting, drawing with chalk. i use to do it more often in the past but when i started working full time i havn't had time to enjoy it as i wish.

Timeline

Cashier/Sales Associate

Coach Outlet
10.2014 - Current

Personal Caregiver

Family Members
01.2010 - 11.2016

GED -

Yucaipa Adult School

Cosmetology License - Cosmetology

Salon Success Academy - San Bernardino
Stacey Stone