Stacey Swinson
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
System Analyst Assistant
The Franklin Johnston Group
11.2021 - Current
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Defined system scope through research and fact-finding to develop or modify moderately complex information systems.
- Collaborated with other personnel to design systems and to determine project limitations and capabilities.
- Assisted in development of training sessions and demos for end-users.
Assistant Property Manager
The Franklin Johnston Group
01.2016 - 11.2021
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
- Escalated major issues to property manager for immediate remediation.
Outreach Coordinator
Hampton Roads Transit
02.2007 - 11.2014
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Increased education and awareness of Ride Sharing programs and delivering evidenced-informed strategies.
- Executed strategies to generate qualified leads through outreach sales calls to professional referral sources.
- Created and implemented print and digital public awareness campaign to increase awareness of Ride Share.
- Conducted presentations to expose and increase Ride Share awareness in marketplace.
Education
No Degree - Real Estate
Alpha Omega School of Real Estate
Chesapeake, VA01.2023
Bachelor of Science - Business
Southern New Hampshire University
Hooksett, NH03.2020
Skills
- Statistical Modeling
- Technical Documentation
- Troubleshoot Malfunctions
- Network Performance
- New Business Identification
- Sales Target Monitoring
- Business Growth Opportunities
- Negotiation and Persuasion
- Property Showing
- Loan Documentation
- Real Estate Loans
- Data Entry
- Bank Deposits
Timeline
System Analyst Assistant
The Franklin Johnston Group
11.2021 - Current
Assistant Property Manager
The Franklin Johnston Group
01.2016 - 11.2021
Outreach Coordinator
Hampton Roads Transit
02.2007 - 11.2014
No Degree - Real Estate
Alpha Omega School of Real Estate
Bachelor of Science - Business
Southern New Hampshire University
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