Stacey Swinson
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
System Analyst Assistant
The Franklin Johnston Group
Virginia Beach, VA
11.2021 - Current
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Defined system scope through research and fact-finding to develop or modify moderately complex information systems.
- Collaborated with other personnel to design systems and to determine project limitations and capabilities.
- Assisted in development of training sessions and demos for end-users.
Assistant Property Manager
The Franklin Johnston Group
Virginia Beach, VA
01.2016 - 11.2021
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
- Escalated major issues to property manager for immediate remediation.
Outreach Coordinator
Hampton Roads Transit
Norfolk, VA
02.2007 - 11.2014
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Increased education and awareness of Ride Sharing programs and delivering evidenced-informed strategies.
- Executed strategies to generate qualified leads through outreach sales calls to professional referral sources.
- Created and implemented print and digital public awareness campaign to increase awareness of Ride Share.
- Conducted presentations to expose and increase Ride Share awareness in marketplace.
Education
No Degree - Real Estate
Alpha Omega School of Real Estate
Chesapeake, VA01.2023
Bachelor of Science - Business
Southern New Hampshire University
Hooksett, NH03.2020
Skills
- Statistical Modeling
- Technical Documentation
- Troubleshoot Malfunctions
- Network Performance
- New Business Identification
- Sales Target Monitoring
- Business Growth Opportunities
- Negotiation and Persuasion
- Property Showing
- Loan Documentation
- Real Estate Loans
- Data Entry
- Bank Deposits
Timeline
System Analyst Assistant
The Franklin Johnston Group
11.2021 - Current
Assistant Property Manager
The Franklin Johnston Group
01.2016 - 11.2021
Outreach Coordinator
Hampton Roads Transit
02.2007 - 11.2014
No Degree - Real Estate
Alpha Omega School of Real Estate
Bachelor of Science - Business
Southern New Hampshire University