Stacey Tibbs
LaPorte
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to great work environments, ensuring reliable performance.
Overview
8
8
years of professional experience
Work History
Office Administrator
Little Miracles Childcare, Inc.
12.2022 - Current
- Communicating with parents regarding their children's care.
- Maintaining positive relationships with parents and staff.
- Assisting with recruitment and hiring of staff.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Scheduling staff shifts and coordinating coverage.
- Maintaining employee and children records.
- Handling inquiries from prospective parents.
- Conducting tours of the facility.
- Processing enrollment applications and registrations.
- Maintaining accurate student records.
- Communicating enrollment policies and procedures to parents.
- Collecting tuition fees and other payments.
- Preparing and managing invoices.
- Providing administrative support to the daycare director and other staff members.
Assistant Teacher
Little Miracles Childcare, Inc.
10.2019 - Current
- Continuously monitor children's activities to ensure their safety and well-being. Prevent injuries and intervene in potential conflicts.
- Assist with diapering, toileting, and feeding which included helping children with personal hygiene, such as handwashing and dressing (if applicable).
- Supervise nap time and rest periods.
- Engage children in age-appropriate learning activities, such as reading, singing, and playing.
- Guide children in developing social, emotional, and cognitive skills.
- Assist in setting up and cleaning the classroom which include preparing learning materials and supplies.
- Maintain a clean and organized learning environment.
- Communicate with the lead teacher regarding children's behavior, development, and needs.
- Assist with parent communication, such as sharing daily reports or answering questions.
- Follow all safety and health regulations.
- Participate in staff meetings and professional development opportunities.
- Maintain confidentiality regarding children and families.
Front Desk Receptionist
Lakeshore Interventional Pain Associates
02.2020 - 12.2022
- Comply with HIPAA regulations.
- Greeted guests at front desk and started the check-in process.
- Organized and maintained patient files to ensure up-to-date documentation.
- Resolved patient concerns and complaints.
- Confirmed appointments, communicated with patients, and updated patient records.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Maintained an organized and clean front office area.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Kept open communication with the owner and coworkers.
Patient Access Representative
Beacon Memorial Hospital
04.2017 - 06.2019
- Obtain and verify patient demographic information.
- Collect insurance information, including card details and eligibility verification.
- Collect co-payments and other out-of-pocket expenses.
- Accurately enter patient information into the EHR system.
- Comply with HIPAA regulations.
- Trained new hires in all aspect of the job.
- Provided excellent customer service to patients and medical staff.
- Answered phones if needed.
Education
Associates Degree - Administrative Assistant
International Business College
Fort Wayne, IN08-1997
Skills
- Time management
- Multiple phone lines
- Scan documents
- Scheduling of patients
- Payroll
- Manage inventory
- Staff management
- End of year tax preparation
- Scanning and copying
- Customer service
- Hiring and training
- Shift scheduling
Timeline
Office Administrator
Little Miracles Childcare, Inc.
12.2022 - Current
Front Desk Receptionist
Lakeshore Interventional Pain Associates
02.2020 - 12.2022
Assistant Teacher
Little Miracles Childcare, Inc.
10.2019 - Current
Patient Access Representative
Beacon Memorial Hospital
04.2017 - 06.2019
Associates Degree - Administrative Assistant
International Business College
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