Summary
Overview
Work History
Education
Skills
My greatest accomplishment...
Timeline
Generic

Stacey Todd

Montgomery,TX

Summary

Experienced educator and administrator with a strong background in customer service. Proficient in managing administrative tasks, developing personalized educational programs, and delivering exceptional support to clients. Adept at multitasking, problem-solving , and fostering a positive and productive environment. Known for excellent communication skills, attention to detail, and a commitment to delivering high-quality results.

Overview

26
26
years of professional experience

Work History

Event Decorator

HomeSchool Booster Club of Moco
04.2021 - Current
  • Performed event coordination for large parties and gatherings.
  • Monitored and controlled event expenditures to meet budgets.
  • Developed creative themes for events and created related activities to engage attendees.
  • Utilized social media to promote events and increase attendance.
  • Developed strong communication and organizational skills through working on group projects.
  • Proven ability to develop and implement creative solutions to complex problems.

Administrator

True North Parent Partnership
10.2023 - 05.2024


  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Supervised lunchroom and recess activities
  • Enforced school and class rules to maintain order in classroom.
  • Followed lesson plans designed by absent teachers.

Spa Director

Planet Beach Spa
10.2018 - 03.2020
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Maintained front desk workstation by keeping it clean and organized.
  • Led spa tours for new members to familiarize guests with services provided.
  • Recommended spa treatments and services, boosting sales and bringing in new clientele.
  • Directed all day-to-day operations
  • Opened and closed spa according to standard procedures.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Updated computer system with client schedules, inventories and spa information.
  • Educated clients on health and safety of spa facilities and procedures.
  • Resolved customer issues promptly to build loyalty.

Online ESL Teacher

VIPKID
11.2017 - 06.2018
  • Identified, selected, and modified instructional resources to meet needs of each individual student.
  • Combined students' personal interests with lesson objectives to create student-specific activities.
  • Communicated with students using online learning platforms, webcams and headphones.
  • Educated students in basics of English grammar and conversational speaking.
  • Interacted with students and parents via email, instant messaging, threaded discussion and synchronous chat.

Personal Lines Insurance Agent

Stewart Title Insurance Company
06.2013 - 03.2015
  • Researched providers and compared coverage and premiums to deliver best possible packages to clients.
  • Reviewed client coverage annually to identify new risk exposures and recommended additional products.
  • Generated quotes and proposals for clients to match individual needs.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Educated clients on insurance policies and procedures.

Personal Lines Insurance Agent

Smith Allen Insurance
03.2010 - 09.2011
  • Researched providers and compared coverage and premiums to deliver best possible packages to clients.
  • Established information necessary for policy development by interviewing clients, requesting records and inspecting property.
  • Reviewed client coverage annually to identify new risk exposures and recommended additional products.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Met with prospective clients to discuss insurance needs and provide solutions..

Claims Processor

Leader Insurance
10.1998 - 01.2000


  • Documented all findings in concise reports.
  • Followed up with customers on unresolved issues.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy.
  • Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.

Education

Bachelor of Science - Communications

Abilene Christian University
Abilene, TX
12.2001

Skills

  • Multitasking Abilities
  • Effective Communication
  • Appointment Scheduling
  • Patient confidentiality
  • Critical thinking abilities
  • Process Implementation
  • Problem-solving
  • Customer service and support
  • Office Administration
  • Social Media Platforms Content & Monitoring
  • AI

My greatest accomplishment...

I have spent the last 13 years dedicated to homeschooling my four children. In this role I  have developed and honed a diverse skill set that includes curriculum development, individualized instruction, and comprehensive assessment. I have successfully created engaging lesson plans tailored to each child's unique learning style, ensuring they meet and exceed educational standards. My role has required excellent time management, organizational skills, and adaptability to balance different grade levels and subjects simultaneously. Additionally, I have fostered a positive and stimulating learning environment,promoting critical thinking, creativity, and a lifelong love of learning in my students. My experience has equipped me with strong communication skills, patience, and the ability to motivate and enspire children to achieve their full potential. 

Timeline

Administrator

True North Parent Partnership
10.2023 - 05.2024

Event Decorator

HomeSchool Booster Club of Moco
04.2021 - Current

Spa Director

Planet Beach Spa
10.2018 - 03.2020

Online ESL Teacher

VIPKID
11.2017 - 06.2018

Personal Lines Insurance Agent

Stewart Title Insurance Company
06.2013 - 03.2015

Personal Lines Insurance Agent

Smith Allen Insurance
03.2010 - 09.2011

Claims Processor

Leader Insurance
10.1998 - 01.2000

Bachelor of Science - Communications

Abilene Christian University
Stacey Todd