Stacey Vela
Edinburg,TX
Summary
Achieved improved patient outcomes through diligent observation and reporting of responses to nursing interventions. Applied comprehensive nursing knowledge in diverse healthcare environments to deliver effective patient care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
CCM/RPM lead
CoachCare
11.2022 - Current
- Conduct monthly chart reviews to assess patient care and identify any gaps in their treatment plans.
- Updating patient information to ensure accurate and up-to-date records.
- Developing, reviewing, and revising care plans tailored to each patient’s unique needs and health goals.
- Identifying and addressing care gaps to improve health outcomes and enhance the quality of life for patients.
- Maintaining compliance with all healthcare regulations and company policies while delivering exceptional service to our patients
- Assessed patient needs RPM vitals, developed individualized care plans, and implemented appropriate interventions
- Collaborated with interdisciplinary healthcare team to ensure continuity of care and optimal patient outcomes
- Monitored patient progress, evaluated effectiveness of treatments, and made necessary adjustments to the care plan
- Provided education to patients and their families on disease management, medication administration, and lifestyle modifications
- Advocated for patients rights and ensured adherence to ethical standards in healthcare delivery
- Maintained accurate documentation of patient assessments, interventions, and outcomes in electronic medical records system
- Coordinated referrals for additional services such as physical therapy or home health aides as needed
- Participated in case conferences with physicians, nurses, social workers, and other healthcare professionals to discuss complex cases
- Ensured compliance with regulatory requirements related to documentation standards and quality assurance measures
- Facilitated smooth transitions between different levels of care (e.g., hospital to home) by coordinating resources
- Maintained up-to-date knowledge of current medical practices, regulations, and guidelines
- Managed a caseload of 220 patients, coordinating and providing comprehensive nursing care
LPN clinical reviewer
CSS Healthcare Services
Buffalo, NY
06.2021 - 09.2022
- Maintains current knowledge of medications.
- Perform telephonic medication reviews.
- Review medication, including possible medication interaction, medication reconciliation.
- Discuss and report medication interactions with clients listed provider
- Accurately document clinical data in patient charts.
- Identify potential issues based upon information gathered during the interview with the patient.
- Follow all established policies and procedures including but not limited to HIPAA, privacy and security policies and procedures.
- Operate office equipment such as voice mail messaging systems, email and use of various software applications to support operational processes.
- Maintain appropriate training levels for duties and responsibilities described.
- Perform other duties or tasks, as assigned or required.
Lead LVN
ACCUHEALTH
McAllen, TX
09.2020 - 06.2021
- Remote patient monitoring
- Outbound calls to clients that need medical attention
- Review vitals (bp, glucose, O2, weight) displayed on system
- Triage patients
- Ensure that patients take their medication
- Educate patients on medication compliance
- Educate patients on possible medication interaction and side effects
- Assess and Observe patients' progress throughout treatment.
- Consult patients' families about the patients' progress
- Serve as a lead for staff dedicated to the telemonitoring program.
- This includes ensuring all team staff are skilled, patients monitored and adherent, and that all staff/providers are alerted and coordinated to any critical reading or data that is outside specified parameters.
- Ensure commitment to provide quality care in an efficient manner and facilitate program performance, outcomes and report findings.
- Interfacing with multiple technologies for the intake, on-boarding and reading management of referred patients to Tele-monitoring
- Building relationships with patients for: service acceptance, device kitting and fulfillment, continuous patient education and coaching, daily patient adherence, triage of at risk and critical physiological transmittal, and more. Building relationships with our partner physicians, ACOs, and Hospitals to establish and adhere to continuum of care processes
- Assist in the creation and fulfillment of research and clinical grants for tele-monitoring
- Assist in the creation and fulfillment of DSRIP initiatives with partner hospitals and communities
- Interfacing with multiple technologies for the intake and on-boarding of referred patients to Telemonitoring
- Building relationships with patients for: service acceptance, device kitting and fulfillment, continuous patient education and coaching, daily patient adherence, triage of at risk and critical physiological transmittal, and more.
- Monitor patient vitals and report concerns to the supervisor as necessary.
- Provide supervision to Medical assistants
- Assisting current clients with telemonitoring services.
- Contact physician/providers as needed
- Training clients on our platform and processes.
- Exporting or printing patient reports from Evelyn for clients assisting clients to insert them into clients EMR.
- Relaying information back to internal team.
- Expanding telemonitoring footprint services with clients.
- PC literacy
Medical Assistant Manrique Custom Vision Center
Ophthalmic Scribe
McAllen, TX
11.2015 - 08.2018
- Perform pre screening including auto refractor, orbscan, topography, optomap, OCT, manual refraction, intraocular pressure
- Enter exam with Doctor, chart documentation of anterior chamber and fundus examination.
- Review and assure the patient is aware of all recommendations, and follow up on a care plan.
- Responsible for medical coding ICD10
- Summary/ Referral documentation
- Order and maintain supplies and pharmaceuticals needed by individual doctors.
- Maintain a professional atmosphere and appearance of Doctors exam lane and pre test room.
- Ensure equipment is properly maintained
- Meet and/or exceed pre-established NVI goals.
- Instruct new contact lens wearer classes regarding insertion and removal of contact lenses.
- Duties also include conducting screening procedures including the use of auto refraction, GDX, FDT, and topography equipment.
- Detail-oriented enough to juggle scheduling patients, billing, filing and maintaining medical records
- Work hands-on with insurance claims.
- Manage inventory, order supplies
- Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
- Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Transcribed sensitive documents with complete confidentiality.
Certified Paraoptometric Technician/Medical Assistant Vision Source - San Antonio
STONE OAK VISION SOURCE
San Antonio, TX
11.2013 - 10.2015
- Identified issues during the preliminary exam and addressed concerns with the physician.
- Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
- Promoted positive and smooth patient flow throughout the facility, encouraging more efficient operations and boosting patient satisfaction.
- Directed patients to exam rooms for initial evaluations and interventions, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
Childcare Lead Teacher Lighthouse Learning
Lighthouse Learning Center
San Antonio, TX
11.2010 - 07.2013
- Promoted sensory development by providing access to different textures.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Addressed behavioral and learning issues with parents and daycare management.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Dressed and changed infant and toddler diapers to maintain hygiene.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Encouraged good behaviors using positive reinforcement methods.
- Communicated with owners, board members and support team concerning personnel matters.
- Administered medications and kept appropriate records.
- Engaged with children on an individual basis to build positive relationships and promote learning.
- Implemented curriculum to enhance classes with learning-focused activities.
- Conducted training and mentored staff, consistently improving performance.
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
Certified Nurse Aide Technician Good Samaritan
Good Samaritan
McAllen, TX
05.2006 - 02.2008
- Assisted with patient transfer and ambulation.
- Obtained client medical history, including medication information, symptoms and allergies.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Scheduled and accompanied clients to medical appointments.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
- Provided total hygiene care to 8 patients per shift by assisting with skincare, bathing and toileting.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and maintain oral care.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Kept accurate records of patients' care, condition and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
- Followed safe lifting techniques and individual resident lifting instructions.
Education
Certificate - undefined
South Texas College
McAllen, TX07.2020
Skills
- Monitored and documented medication administration processes to maintain adherence to healthcare standards
- Assessed patient needs and implemented care plans to promote optimal health outcomes
- Implemented systematic tracking of vital signs to facilitate accurate assessments of patient conditions
- Conducted regular audits and training sessions to promote HIPAA compliance and enhance organizational awareness of patient data protection
- Developed and maintained detailed clinical documentation to facilitate effective communication among healthcare providers
- Assessed and managed individualized care plans for geriatric patients, ensuring optimal health outcomes
- Oversaw deployment of EMR and EHR technologies, ensuring compliance with healthcare regulations and optimizing workflow efficiency
- Implemented emergency response protocols to effectively manage crisis situations and safeguard resources
- Assessed patient conditions and categorized cases during triaging to optimize resource allocation and improve patient outcomes
- Conducted assessments and provided education on preventive care measures to promote overall wellness
- Performed detailed medication reconciliation, verifying patient medication lists to support optimal treatment outcomes
Certification
- Licensed Practical Nurse
- September 2020 to Present
- CNA
- Certified Medical Assistant
- ACLS Certification
- BLS Certification
- CPR Certification
- LPN
- LVN
Languages
Spanish - Expert
Additional Information
- Skills
- Vitals
- Intake/output
- Medication administration Medical transcription
- Wound care
- Injections/immunizations Patient chart auditing ability
- I.V. Therapy
- Catheter insertion/care
- Bilingual
- Microsoft Word
- Punctual
- Organizational skills Responsible
- Self-Motivated Organizational skills 10 key
- EMR / EHR
- Communication skills Customer Service Microsoft
- ICD-10 (International Classification of Excel Disease Systems)
- Power Point
- Medical terminology expert
- Records maintenance professional
Timeline
CCM/RPM lead
CoachCare
11.2022 - Current
LPN clinical reviewer
CSS Healthcare Services
06.2021 - 09.2022
Lead LVN
ACCUHEALTH
09.2020 - 06.2021
Medical Assistant Manrique Custom Vision Center
Ophthalmic Scribe
11.2015 - 08.2018
Certified Paraoptometric Technician/Medical Assistant Vision Source - San Antonio
STONE OAK VISION SOURCE
11.2013 - 10.2015
Childcare Lead Teacher Lighthouse Learning
Lighthouse Learning Center
11.2010 - 07.2013
Certified Nurse Aide Technician Good Samaritan
Good Samaritan
05.2006 - 02.2008
Certificate - undefined
South Texas College