Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Stacey Walker

Stacey Walker

Blacklick,OH

Summary

Results-Driven CEO well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships.

Overview

32
32
years of professional experience
1
1
Certification

Work History

CEO/Owner

SW Squared LLC dba Anchor Security and Logistics
01.2021 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Achieved maximum growth year over year since inception by surpassing all revenue objectives at an average rate of 35% each year.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed high-performance executive team for improved productivity and efficiency.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.

Director of Human Resources/Accounts Receivable

Anchor Security and Logistics
06.2018 - 12.2020
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Managed onboarding process, providing new hires with necessary tools for success from day one.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Developed comprehensive employee training programs, resulting in a more skilled workforce.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Oversee all phases of Accounts Receivable to include invoicing, payments, and collections

Consultant, Sales and Use Tax

Ryan, LLC
11.2019 - 09.2020
  • Conduct audits on client Sales and Use Tax returns to determine missed savings.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Associate Consultant, Sales and Use Tax

Ryan, LLC
02.2018 - 11.2019
  • Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
  • Analyzed complex data sets, identifying trends and patterns crucial for informed decision-making in various projects.
  • Assisted in evaluating client needs and expectations, establishing clear goals for each consulting engagement.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Executive Assistant, Transaction Tax

Ryan, LLC
11.2012 - 01.2018
  • Handled confidential and sensitive information with discretion and tact for multiple Partners.
  • Managed multiple executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within workplace.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Collaborated on special projects to improve overall business operations within organization efficiently

Executive Assistant/Office Manager

Youth Marketing Group
01.2009 - 11.2012
  • Lead Administrative support to CEO/President, Partners and Executive Director as well as staff in satellite offices.
  • Heavy support in managing and maintaining national accounts in excess of $5M annually including, but not limited to the following clients: Tween Brands, Hasbro, Mattel, Disney, Proctor & Gamble, Sony Music, Coca-Cola, Office Max and MGA Entertainment
  • Maintain budgets and report changes to Executives/Partners as needed
  • Handled confidential and sensitive information with discretion and tact.
  • Support and assist in proposal preparation and contract negotiations


Executive Assistant - Merchandising

Sofa Express
01.2005 - 01.2008
  • Lead Administrative support to Executive Vice President, VP of Merchandising, Merchandising Manager and Inventory Manager
  • Coordinated and executed the distribution of all internal communication sent company wide from the Merchandising Department
  • Managed all merchandise and brand information on the company website, which helped increase sales by 15%
  • Collaborated on special projects to improve overall business operations within the organization efficiently.


Regional Office Manager & Trainer

Sofa Express
01.2004 - 01.2005
  • Managed offices in Tennessee, Kentucky, & Indiana
  • Responsible for new hire interview and on-boarding hiring process as well as addressed associate dismissal
  • Implement training course for new sales and office recruits
  • Senior substitute Manager when store managers were out for long periods of time.
  • Assigned to Special Projects Team to troubleshoot and correct problems within region and report positive resolution results back to Executive Team
  • Audited individual store performances to ensure policy and procedure compliance
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Executive Administrative Assistant

Sofa Connection/Sofa Express
01.1998 - 01.2004
  • Lead administrative support to the CEO, Vice President, & up to 25+ management and corporate team members
  • Supported in Operations Management of 29 retail stores and 4 distribution centers
  • Designed and implemented administrative programs to reduce redundancy, streamline processes, and improve daily operations at both corporate and store level
  • Created and maintained confidential monthly sales reports
  • Organized and coordinated all special events with designated Team
  • Implemented ‘Employee Incentive Award’ programs designed to promote outstanding work performance, which delivered measurable improvements in employee morale and satisfaction
  • Ad Hoc agent for all corporate divisions
  • Created and maintained advertising schedules and point of purchase materials

Regional Office Manager

Sofa Connection
01.1992 - 01.1998
  • 6+ years of regional office management for team of 25+ employees
  • Wrote processes and implemented new training course for recruits
  • Administered performance evaluations
  • Traveled company-wide to troubleshoot employee relation issues, store level operation issues, and provide leadership training
  • Optimized workflow with effective allocation of tasks based on individual strengths and project requirements leading to increased productivity rates across region''s offices.
  • Conducted regular risk assessments to identify potential challenges and develop proactive solutions minimizing impact on daily operations.

Education

Bachelor of Science - Acounting

Franklin University
Columbus, OH

Associate of Applied Science -

Columbus State Community College
Columbus, OH

Office Administration -

Nashville State Technical College
Nashville, TN

Diploma -

Hunters Lane Comprehensive High School
Nashville

Skills

  • Effective Decision Making
  • Operational Excellence
  • Customer Focus
  • Strategic Visioning
  • Financial Acumen
  • Executive Presence
  • Organizational Leadership
  • Operations Management
  • Business Development
  • Business start up
  • Business Administration
  • Business Management

Certification

  • 20 Hour OPTOA Firearms Certification
  • OC Certification (Oleoresin Capsicum)
  • Baton Certification
  • Hand Cuff Certification
  • Ohio Concealed Carry License

Timeline

CEO/Owner

SW Squared LLC dba Anchor Security and Logistics
01.2021 - Current

Consultant, Sales and Use Tax

Ryan, LLC
11.2019 - 09.2020

Director of Human Resources/Accounts Receivable

Anchor Security and Logistics
06.2018 - 12.2020

Associate Consultant, Sales and Use Tax

Ryan, LLC
02.2018 - 11.2019

Executive Assistant, Transaction Tax

Ryan, LLC
11.2012 - 01.2018

Executive Assistant/Office Manager

Youth Marketing Group
01.2009 - 11.2012

Executive Assistant - Merchandising

Sofa Express
01.2005 - 01.2008

Regional Office Manager & Trainer

Sofa Express
01.2004 - 01.2005

Executive Administrative Assistant

Sofa Connection/Sofa Express
01.1998 - 01.2004

Regional Office Manager

Sofa Connection
01.1992 - 01.1998

Bachelor of Science - Acounting

Franklin University

Associate of Applied Science -

Columbus State Community College

Office Administration -

Nashville State Technical College

Diploma -

Hunters Lane Comprehensive High School
  • 20 Hour OPTOA Firearms Certification
  • OC Certification (Oleoresin Capsicum)
  • Baton Certification
  • Hand Cuff Certification
  • Ohio Concealed Carry License
Stacey Walker