Stacey Wargowsky

• Improved overall team efficiency by streamlining processes and practices.
• Managed cross-functional teams for multiple projects, successfully completing each timely. .
• Reduced service costs by identifying strategies and implementing cost-saving measures.

• Oversight of Provider Relations, Care Management Support, Administrative Supports, Provider Contracting, Certification and Credentialing teams.
• Directs execution of business transformation initiatives to reduce cost and attrition and improve quality. Ex. NW regional lead for Nursing Home utilization initiative in 22-23' resulting 24% net reduction; transportation utilization project resulting in 17% reduction.
• Drives strategic improvements to enhance operational and organizational efficiencies while reducing administrative costs.
• Works closely with organizational leadership to strategically affect operational direction.

• Worked collaboratively to develop organizational goals, to identify and support implementation of strategies that advance organizational goals.
• Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
• Evaluated and innovated in order to deliver quality services and supports to colleagues and members supported.
• Lead multiple subject matter expert/support teams.
• Prioritized and allocated valuable resources to meet business targets.
• Drove strategic improvements to enhance operational and organizational efficiencies.

• Developed new Care Management Support Department that delivered quality services and supports to care managers and members supported.
• Supported subject matter expert teams, including Durable Medical Equipment (DME), Purchasing, Transportation, Community First, Administrative Supports, and Enabling Tech.
• Functioned as a project owner for multiple processes and system integration efforts, worked in collaboration with IT and other organizational leaders.
• Trained two organization's care managers on processes and procedures and a new care management system post merger.

(Promoted from Care Manager to Eligibility Specialist to Quality/Member Support Manager to Service Coordination Director)

Director

• Oversaw care management practice units and boosted team member performance to excel in care management best practices.
• Mentored and coached care managers whose role was to perform person-centered assessments and delivery of services.

Manager

• Provided leadership and coaching to care management units who completed strength-based, person-centered assessments, and service delivery.
• Lead organizational efforts, such as regional outreach, home modifications, and community resource development committees.

Eligibility Specialist

• Assisted care managers and members with financial and functional eligibility reviews.
• Functioned as liaison between Aging and Disability Resource Centers for enrollments and Income Maintenance departments for financial eligibility renewals.

• Case managed individuals diagnosed with serious and persistent mental illness and AODA.

• Provided intensive case management services to individuals diagnosed with serious and persistent mental illness that were at risk in the community.