STACEY WARREN
Hutchinson,KS
Summary
Dedicated professional with demonstrated strengths in customer service, time management and high computer proficiency. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
32
32
years of professional experience
Work History
Investigator
KANSAS REAL ESTATE COMMISSION
12.2022 - 06.2024
- Investigated consumer complaints regarding statutory and regulatory violations in real estate transactions.
- Documented findings and prepared detailed reports.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
Transport Officer
Hutchinson Police Department
10.2023 - 05.2024
- Transported pre-trial detainees to court appearances.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Account Manager
CITY BEVERAGE
03.2022 - 07.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Administrative Assistant
KANSAS DEPARTMENT OF CORRECTIONS
07.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Customer Service Representative
EXPRESS SCRIPTS
10.2020 - 06.2021
- Exceeded expectations by leading Retail-to-Mail conversions in the first three months of employment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Real Estate Sales Associate
THE KEYES COMPANY
06.2018 - 06.2020
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
Sergeant of Police
HOUSTON POLICE DEPARTMENT
06.1992 - 01.2018
- Served >10 as a supervisor and five years as a Crime Scene Investigator in the Homicide Division.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
Education
MS Degree in Criminal Justice Administration & Leadership -
SAM HOUSTON STATE UNIVERSITY
Huntsville, Texas08.2011
BS Degree in Criminal Justice -
UNIVERSITY OF HOUSTON-DOWNTOWN
Houston, Texas05.2005
Skills
- Organizational Skill
- Interview techniques
- Research abilities
- Ethical and honest
- Detailed report writing
- Risk Assessment
- Criminal Investigations
- Legal knowledge
- Law Enforcement
- Financial Fraud
Timeline
Transport Officer
Hutchinson Police Department
10.2023 - 05.2024
Investigator
KANSAS REAL ESTATE COMMISSION
12.2022 - 06.2024
Account Manager
CITY BEVERAGE
03.2022 - 07.2022
Administrative Assistant
KANSAS DEPARTMENT OF CORRECTIONS
07.2021 - 03.2022
Customer Service Representative
EXPRESS SCRIPTS
10.2020 - 06.2021
Real Estate Sales Associate
THE KEYES COMPANY
06.2018 - 06.2020
Sergeant of Police
HOUSTON POLICE DEPARTMENT
06.1992 - 01.2018
BS Degree in Criminal Justice -
UNIVERSITY OF HOUSTON-DOWNTOWN
MS Degree in Criminal Justice Administration & Leadership -
SAM HOUSTON STATE UNIVERSITY
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