Summary
Overview
Work History
Education
Skills
Additional Information
Self Directed Learning
Timeline
Generic

Stacey Webber

MARYSVILLE,WA

Summary

Results-oriented manager with a proven track record in process improvement and team empowerment. Expertise in strategic delegation and emotional intelligence enhances team performance and goal achievement. Committed to fiscal responsibility and minimizing waste while consistently surpassing benchmarks. Skilled in developing efficient solutions to complex challenges, ensuring optimal outcomes for all projects.

Overview

32
32
years of professional experience

Work History

Clinical Supervisor

NeighborCare Health
Seattle, Washington
12.2024 - 09.2025
  • Executed operations management for FQHC, ensuring regulatory compliance and high-quality service delivery.
  • Certified VFC Coordinator for State of WA, forecasting provider and patient demand based on utilization needs.
  • Trained clinical and administrative staff in Vaccine Workflows and 340B medication program management.
  • Leveraged extensive experience in regulatory compliance, managed care, and quality improvement to enhance operational efficiency in compliance with NCQA, CMS, and the HCA.
  • Served as operational point person for effective management of patient and employee grievance and de-escalation processes.
  • Facilitated provider, staff, and clinical meetings to ensure organized continuity and goal-setting.
  • Conducted employee performance reviews to assess contributions toward mission success.
  • Implemented solution-based strategies during meetings to enhance team alignment and effectiveness.
  • Oversaw and maintained accurate documentation of client progress within the Electronic Health Record system.

Clinic Supervisor-Manager of Operations

WWMG Cardiology
Everett, Washington
12.2022 - 12.2024
  • Oversaw daily operations for imaging center and cardiac team of 42 personnel.
  • Monitored staff performance, addressing issues to maintain operational efficiency.
  • Managed credentialing and privileges for 11 providers across six locations.
  • Facilitated staffing and scheduling for 42 medical doctors, advanced practice clinicians, and staff.
  • Implemented patient service standards, resolving concerns to ensure exceptional care.
  • Trained leads on workflows to achieve compliance and enhance team effectiveness.
  • Conducted performance appraisals, providing timely feedback to enhance employee growth.
  • Leveraged leadership skills to identify opportunities for policy and procedural improvements.

Clinic Manager

Multicare Indigo Concierge Urgent Care
Bothell, WA
04.2020 - 08.2022
  • Implemented workflow for POS collection, significantly increasing monthly upfront collections and reducing errors.
  • Monitored staff performance daily, conducting assessments to drive continuous improvement.
  • Developed strategies that minimized sick call-outs and improved coverage efficiency.
  • Fostered collaborative team environment to constructively address staff differences.
  • Managed disciplinary matters, emphasizing collective learning when suitable.
  • Oversaw medication management and clinic supply orders, ensuring consistent availability.

Resource Medical Assistant/Lead MA

Providence Medical Group Inc
Everett, WA
04.2015 - 02.2020
  • Resource medical assistant to all providers and teammates for strategizing solutions
  • All clinical aspects of medical assisting and lead duties
  • Certified trainer for the internal medicine department. clinical training
  • Point person for daily huddles/team building
  • Department safety officer
  • Epic superuser and trainer
  • Worked closely with the medical director for goal reaching of quality metrics standards

Medical Assistant

The Everett Clinic
Everett, WA
01.2002 - 02.2015
  • All aspects of Medical Assisting
  • Developed a training program for Sno-Isle CNA preceptorship
  • Managed a preceptorship program for EvCC and Bryman Health
  • Onsite Safety officer
  • Point person to cover all departments by self training of specific providers and department preferences.
  • Point person for leadership to call on for delegation of various tasks

Medical Assistant

Everett ENT
Everett, WA
02.1998 - 02.2002
  • Oversaw clinical support operations for private practice ENT, ensuring regulatory compliance.
  • Developed safety officer program to enforce workplace regulations effectively.
  • Managed insurance billing and prior authorizations for ambulatory and surgical HCFA claims.
  • Coordinated training programs for local college medical assistant apprentices to enhance effectiveness.
  • Assisted provider during office and operating room surgeries as Certified Surgical Technician.
  • Scheduled patient procedures and hospital admissions with optimal efficiency.
  • Trained in medical scribing and coding for comprehensive chart reviews based on Medicode guidelines.
  • Streamlined processes for managing denials of HCFA claims to improve revenue cycle management.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Perfusion Asst

PSICOR/Baxter's Perfusion Services
Everett, WA
02.1994 - 02.1998
  • Supported anesthesia and the perfusionist during cardio pulmonary bypass
  • Managed the STAT lab in the operating room
  • Oversaw all testing of QC's and health maintenance were in compliance of Providence Hospital, WA State and JCAHO requirements
  • Operated equipment for traumatic blood lass and acute heart failure in the operating room, cath lab and the floor of the hospital

Education

Medical Assistant/Phlebotomy - Medical Assisting

Institute of Business & Medical Technology
Palm Desert, CA
01.1993

Specialization of T56 turbo prop engines - Jet Mechanic FRAMP School

US Navy
Moffet Field, CA
10.1990

Some College (No Degree) - Criminal Law

Central Texas College
Killeen, TX

Certification - Jet Mechanic

US Navy
Millington, TN

Skills

  • Business administration
  • Staff training
  • Electronic health record
  • Quality improvement
  • Policy development
  • Conflict resolution
  • Problem solving
  • Multidisciplinary collaboration
  • Credentialing specialist
  • Strategic planning
  • Contract management
  • Staff development and training
  • Operations management
  • Budget management
  • Complex problem solving
  • Performance evaluation
  • Project management
  • Time management
  • Team leadership and staff management
  • Verbal and written communication skills
  • Coaching and mentoring strategies

Additional Information

Medical Assistant- Certified (State of WA)

X-Ray Technician- Certified (State of WA)

Vaccine Coordinator- Certified (State of WA), BLS certification (ACLS)

Epic SuperUser

Continuous Medical/Clinical CME

Leadership Courses Podcasts & Education focused on Self Awareness, Management & Time Efficiency

Self Directed Learning

  • Continuous Medical/Clinical CME and Leadership Courses
  • Podcasts & Education focused on Self Awareness, Management & Time Efficiency

Timeline

Clinical Supervisor

NeighborCare Health
12.2024 - 09.2025

Clinic Supervisor-Manager of Operations

WWMG Cardiology
12.2022 - 12.2024

Clinic Manager

Multicare Indigo Concierge Urgent Care
04.2020 - 08.2022

Resource Medical Assistant/Lead MA

Providence Medical Group Inc
04.2015 - 02.2020

Medical Assistant

The Everett Clinic
01.2002 - 02.2015

Medical Assistant

Everett ENT
02.1998 - 02.2002

Perfusion Asst

PSICOR/Baxter's Perfusion Services
02.1994 - 02.1998

Medical Assistant/Phlebotomy - Medical Assisting

Institute of Business & Medical Technology

Specialization of T56 turbo prop engines - Jet Mechanic FRAMP School

US Navy

Some College (No Degree) - Criminal Law

Central Texas College

Certification - Jet Mechanic

US Navy

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