Stacey Whitehead

● Oversee recruitment and onboarding processes for 800 election workers, delivering the highest level of service by motivating team members through clear and concise communication and leadership

● Enhance continuous learning and professional development by creating and maintaining an engaging curriculum for over 100 seasonal and 40 off-season classes

● Maintain accuracy and streamline records management through meticulous data entry and verification of all information related to staff members, adhering strictly to organizational standards

● Manage a $200,000 per election budget for expenses and payroll, optimizing financial resources

● Spearheaded comprehensive training initiatives for all election workers, fostering a culture of excellence and cultivating high-performing teams

Demonstrate strong organizational skills by conducting training classes and creating schedules tailored to meet business needs and legislative mandates while guaranteeing full compliance with election

● Supported tax preparation, audits, and discrepancy resolution efforts for diverse clients during peak seasonal periods, facilitating accuracy and compliance with tax laws

● Maximized tax returns through personalized guidance, resulting in benefits and positive financial outcomes

● Cultivated and retained a loyal client base of returning clients through exceptional customer service delivery

● Managed and maintained 4 databases and led weekly communications to streamline daily office operations

● Created visually appealing publicity materials including flyers, posters, programs, and tickets for concerts and productions, enhancing the choir's public image and promotion efforts

● Handled reconciliation and recording of all monetary transactions within 50 member accounts, maintaining accuracy and transparency in financial management processes