Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Whitson

Clarksville,TN

Summary

Highly dedicated and experienced customer support assistant with a passion for improving patient care and enhancing healthcare operations. Seeking a challenging role in a healthcare facility where I can leverage my extensive knowledge of administrative and patient care tasks to provide efficient, compassionate support to both patients and healthcare professionals. Committed to maintaining a high standard of care and streamlining administrative processes to ensure the delivery of exceptional healthcare services.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Lowe's
07.2021 - Current
  • Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborate and communicate across different departments and independently set and organize daily tasks.

Customer Service Associate

Old Navy
10.2020 - 10.2021
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained a clean and organized sales floor, restocking merchandise, and ensuring visual merchandising standards were met.

Cashier

UDF
01.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Administrative Assistant

State Farm
05.2017 - 08.2018
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Utilized phone communication to schedule appointments, coordinate meetings, and facilitate productive conversations with key stakeholders.
  • Demonstrate adeptness in tactful and effective communication, maintaining positive relationships with clients, colleagues, and stakeholders.

Education

High School Diploma -

William Henry Harrison High School
Harrison, OH
05.2014

Skills

  • Appointment Scheduling
  • Customer Support
  • Clerical Support
  • Team Collaboration
  • Recordkeeping Skills
  • Client Scheduling

Timeline

Customer Service Associate

Lowe's
07.2021 - Current

Customer Service Associate

Old Navy
10.2020 - 10.2021

Cashier

UDF
01.2020 - 09.2020

Administrative Assistant

State Farm
05.2017 - 08.2018

High School Diploma -

William Henry Harrison High School

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Stacey Whitson