Stacey Wiley
Charlotte,NC
Summary
Dynamic Supply Chain Supervisor with a proven track record in optimizing supply chains to align with business objectives and drive cost reduction initiatives. Expertise in inventory management and conducting comprehensive site audits of key suppliers ensures operational efficiency and quality assurance. Over 6 years of dedicated experience in supply chain management, complemented by more than 15 years in leadership roles within the food service industry. Committed to fostering collaborative relationships and implementing innovative solutions that enhance productivity and profitability.
Overview
15
15
years of professional experience
Work History
Catering Coordinator
Firebirds Wood Fired Grill
09.2023 - Current
- Coordinated event logistics, ensuring timely delivery and setup of catering services.
- Developed and maintained relationships with vendors to secure quality supplies and services.
- Managed client communications, addressing inquiries and providing tailored catering solutions.
- Oversaw budgeting for events, optimizing resource allocation while maintaining service excellence.
- Analyzed event feedback to refine menu offerings and enhance customer satisfaction rates.
- Implemented process improvements that streamlined operations and reduced service turnaround times.
Supply Chain Manager
Firebirds International LLC
01.2016 - 06.2022
- Collaborated with internal and external teams to improve outputs to meet demand and supply requirements of 51 locations, ensuring inventory fulfillment of required proprietary goods.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Negotiated contracts, policies and deadlines with suppliers and vendors.
- Supervised multiple distribution partners tasked with handling materials management, planning, purchasing and customer service duties.
Project Coordinator
Firebirds International LLC
08.2014 - 01.2016
- Tracked all expenses to keep project on task and within budgetary parameters.
- Documented each phase of project completion with accuracy and diligence for company records.
- Provided logistical support new restaurant openings, meetings and events, including room reservations, trainer travel, agenda preparation and calendar maintenance.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions for deliverables to new restaurant openings
FOH Manager
Firebirds Of StoneCrest
03.2011 - 08.2014
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Educated countless employees on menu updates and procedural changes.
- Hired, trained and managed staff, including employee development, coaching and performance reviews.
- Accurately completed end-of-day financial tasks in a fast pace location with an annual sales volume of $5 million yearly.
Education
High School Diploma -
Christian Liberty Academy
Chicago Il.Skills
- Warehouse and fulfillment
- Supply Chain Management
- Manage Staff
- Relationship building
- Multi-plant experience
- Supply chain distribution
- Computer-savvy
- Excellent time management
- Analyze Consumer Buying Trends
- Arrowstream, DMA, Reinhart and Shamrock Foodservice experience
- Customer service
- Time management
- Catering sales
- Flexibility
Timeline
Catering Coordinator
Firebirds Wood Fired Grill
09.2023 - Current
Supply Chain Manager
Firebirds International LLC
01.2016 - 06.2022
Project Coordinator
Firebirds International LLC
08.2014 - 01.2016
FOH Manager
Firebirds Of StoneCrest
03.2011 - 08.2014
High School Diploma -
Christian Liberty Academy