Stacey Williams
Cincinnati,OH
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Coordinator
Drayer Physical Therapy
05.2022 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Department Assistant
Kentucky River Community Care
01.2016 - 05.2022
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Collaborated with other departments to facilitate cross-functional projects for improved results.
Cable Technician
Joshua Williams
05.2018 - 06.2018
- Tested cables using Fluke and Toner
- Completed new connects, reconnects, disconnects, and service changes for commercial customer.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Communicate effectively with clients and other team members to understand requirements and provide updates on project progress.
Education
Associate of Applied Science - Information Technology
Hazard Community And Technical College
Hazard, KY12.2023
Skills
- IT Troubleshooting
- Problem-solving skills
- End-user support
- Software Updates
- Hardware installations
- Document Management
Certification
- Cisco Certified Support Technician Networking (CCST). -2024
- Computer Tech Basic - 2020
Timeline
Office Coordinator
Drayer Physical Therapy
05.2022 - Current
Cable Technician
Joshua Williams
05.2018 - 06.2018
Department Assistant
Kentucky River Community Care
01.2016 - 05.2022
Associate of Applied Science - Information Technology
Hazard Community And Technical College
- Cisco Certified Support Technician Networking (CCST). -2024
- Computer Tech Basic - 2020
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