Stacey Williams
Stanton,Michigan
Summary
Safety-conscious professional with extensive experience in bus operations. Known for strong active listening and customer relations skills, dedicated to providing a respectful and secure environment for all passengers.
Overview
32
32
years of professional experience
Work History
Bus Driver
Central Montcalm Transportation
Stanton, MI
01.2022 - Current
- Safely operated buses on designated routes, ensuring timely arrivals and departures.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted passengers with boarding, disembarking, and luggage handling as needed.
- Communicated effectively with dispatch regarding route changes and delays.
- Monitored passenger behavior to ensure a safe and respectful environment onboard.
- Implemented efficient route planning to enhance service delivery and reduce travel time.
Bus Driver
Eight Cap Inc.
Greenville, MI
09.2016 - 01.2022
- Resolved passenger inquiries and complaints promptly to improve customer satisfaction.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Bar Staff Member
Rj's Sports Bar
Sheridan, MI
02.2010 - 09.2016
- Provided exceptional customer service in a fast-paced bar environment.
- Prepared and served beverages accurately and efficiently to patrons.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in training new staff on operational procedures and customer service protocols.
- Managed inventory levels, restocking supplies as needed to meet demand.
- Developed positive relationships with regular customers, enhancing loyalty and repeat business.
- Collaborated with team members to streamline service delivery during peak hours.
Sales Associate
Stanton Mobil
Stanton, Mi
02.1994 - 02.2010
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new staff on sales techniques and product knowledge to enhance team performance.
- Utilized point-of-sale systems to process transactions efficiently and maintain transaction accuracy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Central Montcalm
Stanton, MI06-1995
Skills
- Clean driving record
- Safety practices
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
Timeline
Bus Driver
Central Montcalm Transportation
01.2022 - Current
Bus Driver
Eight Cap Inc.
09.2016 - 01.2022
Bar Staff Member
Rj's Sports Bar
02.2010 - 09.2016
Sales Associate
Stanton Mobil
02.1994 - 02.2010
High School Diploma -
Central Montcalm