Stacey Wilson

Maintaining the property looks and standards for owners and guests.

Scheduling contractors for repairs to private and rental units as needed.

Updated owners and keeping them informed of the status of their repairs.

Dispatching work orders and following up to ensure completion.

Following up on daily reports of the property and ensure the work is completed in a timely matter to ensure the safety of our owners and guests.

Billing of work orders and contractors

Working with the owners and guests to maintain the highest quality possibly to obtain the status of our 5 star resort.

Working with the team members so they can succeed at their daily tasks.

Working with owners to ensure they are informed of events and projects.

Working with other departments to succeed at delivering world class service by world class people.

Increased warehouse efficiency by implementing new inventory management systems and procedures.

Streamlined operations for faster order processing by updating warehouse layout and organization.

Reduced product damage with improved packaging methods and training staff on proper handling techniques.

Scheduling meeting with insurance companies for virtual inventories at loss site.

Ensured the home owners belongings were safe and secure at all times. Including money, jewelry, and sentimental items.

Monitored the home owners items ensure that they were, wrapped and transported in a safe and timely manner to the warehouse.

Reported progression of the claim to the insurance company.

Communicated with contractors and insurance companies on progression of rebuild of home so items could be returned when ready.

Scheduling of rental and private cleans.

Monitoring software systems to ensure cleans were competed and ready by arrival time.

Dispatching of work orders.

Helping track team member to ensure they were on track with their cleans. Offering help as needed.

Assisting guests and owners with any housekeeping requests.

Assisting with scheduling of projects such as

• Deck and pool side repairs
• Street sweeping, pressure washing, painting, and maintaining parking decks.
• Set up and tear down of events.
• Equipment rentals
• Contractor Projects
• Scheduling of housekeeping and COA staff
• Cleaning of the property and common areas
• Inventories

Ensuring all equipment was is safe and useable condition per company standards.

Work with vendors to supply product needed to complete tasks safely.

Worked with other resort properties such as Spectrum Resorts Turquoise Place with scheduling parking deck and unit cleanings.

Ensuring that the properties upkeep stayed at a 5 start resort standard.