Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges and mental health support.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Walgreens
03.2015 - 03.2022
Generated repeat business through exceptional customer service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Caregiver
Crocker Family LLC
01.2011 - 03.2015
Transported individuals to events and activities, medical appointments, and shopping trips.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted patients with self-administered medications.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.