Stacey Wilson
Solari Ent
ANAHEIM,CA
34
years of professional experience
1
Certification
1
Language
Accomplished leader specializing in staff development and regulatory compliance. Known for streamlining processes and implementing best practices, driving improved performance and reduced risks across various departments.
Work History
Assistant Director of Regulatory Affairs
13 Years 5 Months- Developed and implemented strategic plans to align departmental objectives with organizational goals.
- Led cross-departmental initiatives to enhance operational efficiency and streamline processes.
- Analyzed workflow processes, identifying areas for improvement and implementing best practices.
- Mentored junior staff, fostering professional development and ensuring consistent performance standards.
- Facilitated training programs to enhance team skills and adapt to evolving industry trends.]
- Facilitated training programs to enhance team skills and adapt to evolving industry trends.
Compliance Specialist
6 Years 7 Months- Develop compliance frameworks to align with regulatory requirements and mitigate risks.
- Conduct internal audits to ensure adherence to industry standards and organizational policies.
- Collaborate with cross-functional teams to implement compliance training programs for staff.
- Monitor changes in legislation and advise management on necessary policy adjustments.
- Review and revise compliance documentation to enhance clarity and effectiveness.
- Lead investigations into compliance violations, providing actionable recommendations for resolution.
- Streamline reporting processes, improved efficiency in tracking compliance metrics and outcomes.
- Mentor junior staff on compliance best practices, fostering a culture of accountability and integrity.
- Implement robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
- Provided expert guidance to colleagues on matters related to regulatory compliance, solidifying company-wide understanding of requirements.
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
- Stayed current on industry regulations by attending seminars, workshops, and other professional development opportunities.
- Played an instrumental role in preparing the organization for successful completion of various regulatory examinations without major findings or penalties levied against the company.
- Supported and trained other employees on compliance-related issues.
- Reviewed audit and monitoring reports related to consumer and client activities.
Compliance Manager/Policy Administrator
6 Years 11 Months- Developed and implemented compliance policies to ensure adherence to regulatory standards.
- Conducted regular audits and assessments to identify compliance gaps and improve processes.
- Led training sessions for staff on compliance regulations and best practices in property management.
- Collaborated with legal teams to interpret new laws affecting property management operations.
- Streamlined reporting procedures, enhancing transparency and accountability across departments.
- Managed risk assessment initiatives to mitigate potential violations and safeguard company interests.
- Mentored junior compliance team members, fostering a culture of compliance throughout the organization.
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.
- Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.
- Evaluated third-party vendors'' adherence to applicable laws/regulations before engaging them as partners or service providers for the company''s projects.
Compliance Supervisor/head of Occupancy
6 Years 5 Months- Monitored adherence to regulatory requirements across all departments.
- Conducted regular audits to identify compliance gaps and recommend solutions.
- Collaborated with cross-functional teams to enhance compliance processes and policies.
- Developed and implemented compliance training programs for employees.
- Evaluated external vendors for compliance with industry standards and regulations.
- Investigated reported compliance incidents thoroughly, identifying root causes and implementing corrective actions swiftly.
- Assisted in drafting responses to regulatory inquiries and examinations, showcasing the organization's commitment to transparency and cooperation with authorities.
- Collaborated with cross-functional teams for consistent implementation of compliance initiatives across departments.
- Identified potential compliance issues and addressed them proactively to minimize company exposure.
- Evaluated third-party vendors to ensure adherence to company-specific and regulatory requirements, reducing potential liabilities.
- Maintained a thorough understanding of relevant industry trends, using this knowledge to inform strategic decision-making and future compliance initiatives proactively.
- Monitored changes in legislation closely, adapting company policies as needed to maintain ongoing compliance efforts effectively.
- Audited compliance procedure to increase previously lost revenue, performance and deliver effectiveness of preventive controls.
Leasing Supervisor
5 Years- Developed and implemented leasing strategies to enhance property performance and tenant retention.
- Supervised leasing team to ensure optimal occupancy rates and customer satisfaction.
- Conducted market analysis to identify trends and adjust pricing strategies accordingly.
- Collaborated with maintenance teams to address tenant concerns promptly and effectively.
- Established strong relationships with prospective tenants through effective communication and follow-ups.
- Analyzed lease agreements for compliance, ensuring adherence to company policies and regulations.
- Maintained positive relationships with tenants, ensuring long-term retention and loyalty.
- Led a team of leasing agents to achieve high occupancy rates and maintain a low turnover percentage.
Certified Occupancy Specialist
3 Years- Conducted comprehensive property inspections to ensure compliance with occupancy standards.
- Streamlined occupancy tracking processes using specialized software systems.
- Developed training materials for new staff on occupancy regulations and procedures.
- Managed tenant relations to enhance resident satisfaction and retention.
- Implemented process improvements that reduced vacancy rates across multiple properties.
- Ensured timely rent collection, minimizing delinquencies through consistent follow-up and appropriate enforcement measures.
- Increased tenant satisfaction by ensuring accurate and timely processing of all required certifications and recertifications.
- Developed strong relationships with community partners, working together to address local housing needs effectively.
- Efficiently managed project timelines, ensuring that deadlines were met and regulatory requirements were consistently maintained.
- Assisted in maintaining high occupancy rates by promptly addressing tenant concerns and resolving disputes professionally.
- Implemented strategies to minimize turnover rates among existing tenants, fostering a stable living environment within the community.
Office Associate
3 Years 1 Month- Coordinated scheduling of appointments and meetings for project teams.
- Managed office communications and correspondence to ensure timely information flow.
- Maintained organized filing system, improving document retrieval efficiency.
- Assisted with project documentation and reporting, ensuring accuracy and compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Managed communication channels for better collaboration, resulting in a more cohesive team environment.
- Processed incoming correspondence promptly while maintaining an organized workspace.
Education
No Degree - Nursing
High School Diploma
Skills
Regulatory compliance
Regulatory strategy
Project management
Staff management
Staff development
Team operations
Task delegation
Operations management
Data analysis
Google Workspace
TRACS
Google Drive
MINC
Policy management system
Data security
Risk management system
RentCafe system
Yardi Voyager
Workflow optimization
Employee relations
Accomplishments
- several members in the industry recommended me to a committee which lead to being awarded compliance specialist of the year in 2019
Certification
- unites states senate certificate of Commendation - 2019
Languages
English
Native or Bilingual
Timeline
Assistant Director of Regulatory Affairs
Solari Ent
05.2013 - CurrentRead More
Compliance Specialist
Solari Ent
05.2013 - 12.2019Read More
Compliance Manager/Policy Administrator
Alpha Property Management Company
06.2006 - 05.2013Read More
Compliance Supervisor/head of Occupancy
Genessy Management & Development Llc
01.2000 - 06.2006Read More
Leasing Supervisor
Related Management Company, LP
01.1998 - 01.2003Read More
Certified Occupancy Specialist
SK Management Company
01.1995 - 01.1998Read More
Office Associate
Gc Management/gersten Construction
06.1992 - 07.1995Read More
Pasadena City College
No Degree from Nursing
Read More
Eagle Rock Highschool
High School Diploma
Read More
Compliance specialist of the year 2019
Nominated to AHMA educational committee