Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Stacey Worthington

Stacey Worthington

Milton

Summary

Motivated and detail-oriented hospitality professional with 10+ years of experience in event coordination, managing group room blocks, contract management, and revenue generation. Proven track record of leading banquet teams, executing high-impact events, and coordinating group arrivals and accommodations. Skilled in fostering client relationships and delivering exceptional service. Seeking to contribute strategic insight, purpose, and creativity to a growth-focused hospitality team.

Overview

10
10
years of professional experience

Work History

Permitting Coordinator

D.R. Horton
Pensacola
11.2022 - Current
  • Collaborated with legal, engineering, and operations departments on house and plot plans.
  • Submitted necessary documents for local authority approval of proposed projects.
  • Processed payments for permit applications and renewals efficiently.
  • Provided administrative support to permit coordinators and management teams.

Wedding and Special Events Manager

Hilton
Pensacola Beach
09.2021 - 11.2022
  • Assisted couples in drafting contracts, planning details, timelines, and preferences for events.
  • Served as primary contact for clients before and during events.
  • Coordinated site visits and walkthroughs to ensure client satisfaction.
  • Acted as vendor liaison during planning and event execution.
  • Managed vendor arrival, setup, and breakdown for seamless operations.
  • Maintained comprehensive event documentation, contracts, and checklists.
  • Tracked payment schedules and reservation details to prevent discrepancies.
  • Managed group room blocks cancellations, early arrivals, special requests.

Sales Manager

Hilton
Pensacola Beach
08.2019 - 03.2021
  • Exceeded annual revenue targets by five percent through effective management of key accounts.
  • Implemented targeted marketing campaigns, increasing group direct bookings significantly.
  • Conducted market trend analysis to stay informed on industry developments and competitor strategies.
  • Participated in weekly meetings to review budget performance, track project progress, and align on departmental goals.
  • Developed quarterly action plans focused on business development, and strategies for securing future clients and events.
  • Negotiated group rates and contracs.
  • Traveled to trade shows within designated market segments.

Convention Services Manager

Hilton
Pensacola Beach
01.2017 - 08.2019
  • Served as the primary liaison between clients and internal departments to ensure the successful execution of conventions, conferences, and group events.
  • Managed all pre-event, on-site, and post-event logistics, including room setups, A/V coordination, banquet operations, and transportation needs.
  • Created and maintained detailed event orders (BEOs) and timelines to align internal teams with client expectations.
  • Collaborated with sales, catering, and operations teams to optimize service delivery and guest satisfaction.
  • Conducted pre-conference meetings and site visits to confirm all event details, and ensure a seamless guest experience.
  • Handled last-minute changes and problem-solving with professionalism and efficiency, maintaining high levels of client satisfaction.
  • Managed client room blocks and group accomodations.
  • Monitored and reconciled billing, ensuring accurate charges and timely payment processing.
  • Contributed to repeat business and increased group bookings through exceptional service and client relationship management.

Wedding Assistant

Hilton
Pensacola Beach
01.2015 - 01.2017
  • Facilitated planning and execution of on-site weddings, ensuring seamless operations from setup to breakdown.
  • Coordinated client timelines, menu selections, vendor arrangements, and guest accommodations.
  • Scheduled site tours, tastings, and meetings to align event details with client expectations.
  • Managed day-of logistics including ceremony setup, vendor coordination, and real-time problem resolution.
  • Maintained precise records of client preferences, contracts, payment schedules, and room allocations.
  • Delivered outstanding customer service with professionalism, enhancing overall experience for couples and guests.
  • Ensured confidentiality and security of sensitive client information and financial data.

Education

Bachelor of Arts - Hospitality, Recreation, And Resort Management

The University of West Florida
Pensacola, FL
05-2015

Skills

  • Salesforce expertise
  • Event planning software proficiency- CVENT and Meeting Broker, booking and contracting new business
  • Adobe Pro and Microsoft Office applications
  • Adaptability and responsiveness
  • Situational evaluation and solution identification
  • Superior customer service

Accomplishments

  • Team member of the year, 2016- Hilton Pensacola Beach
  • Manager of the year, 2019- Hilton Pensacola Beach

References

References available upon request.

Timeline

Permitting Coordinator

D.R. Horton
11.2022 - Current

Wedding and Special Events Manager

Hilton
09.2021 - 11.2022

Sales Manager

Hilton
08.2019 - 03.2021

Convention Services Manager

Hilton
01.2017 - 08.2019

Wedding Assistant

Hilton
01.2015 - 01.2017

Bachelor of Arts - Hospitality, Recreation, And Resort Management

The University of West Florida

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