Stacey Yager
Arena,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Financial Accounts Tech position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
Work History
City Letter Carrier
USPS, United States Postal Service
09.1997 - Current
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Assisted customers with postage needs, including weighing packages, affixing postage, and recommending mailing options.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
- Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
- Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Delivered packages and mail to business and people in local area.
- Picked up outgoing mail from letter boxes and in person from customers.
- Planned and cased mail in sequence of delivery for designated route.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Handled mail and packages with care to prevent damage during delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Observed traffic and safety regulations for safe transport and delivery of mail.
Nutritional Medicine
United States Air Force, USAF
08.1989 - 02.1992
- Improved client health outcomes by creating tailored nutritional plans based on individual needs and goals.
- Assisted clients in achieving weight loss goals through personalized meal planning and dietary recommendations.
- Enhanced client understanding of nutrition principles with informative presentations and workshops.
- Developed long-term relationships with clients, resulting in high customer satisfaction and retention rates.
- Collaborated with healthcare professionals to design integrated wellness programs for optimal patient care.
- Conducted detailed nutritional assessments to identify client dietary needs and develop customized solutions.
- Educated clients on the importance of proper hydration, portion control, and mindful eating habits for overall wellbeing.
Education
No Degree - General Courses
Madison College
MadisonCosmetology License - Hair Design
Capri Cosmetology Center
Madison, WI10.1995
Skills
- Mail Sorting
- Postal Regulations
- Handheld Device Operation
- Reading Comprehension
- Punctuality
- Decision Making
- Weather Preparedness
- Record Keeping
- Multitasking
- Adaptability
- Critical Thinking
- Customer Service
- Public Relations
- Organizational Skills
- Geographical Awareness
- Attention to Detail
- Sorting Accuracy
- Memory Recall
- Self-Motivation
- Time Management
- Active Listening
- Problem Solving
- Reliability
References
References available upon request.
Timeline
City Letter Carrier
USPS, United States Postal Service
09.1997 - Current
Nutritional Medicine
United States Air Force, USAF
08.1989 - 02.1992
No Degree - General Courses
Madison College
Cosmetology License - Hair Design
Capri Cosmetology Center
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