Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stacey Young

New Kensington,PA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience

Work History

Academic Program Manager

Carnegie Mellon University
Pittsburgh, PA
01.2018 - Current

Responsible for comprehensive program management and academic advising for a graduate program(s) of approximately 100 Phd students. Involves significant outreach due to interdisciplinary programs or external university or corporate partnerships/collaborations including resolving complexities with interdisciplinary or out‐of‐ Pittsburgh programs.

  • Collaborates with program director to review and assess program(s), student progress, and operations, etc. May provide contributory input for budget development.
  • Cultivates or manages relationships to facilitate or expand opportunities for interdisciplinary programs; external collaborations/partnerships, and education outreach.
  • Develops strategies for improving demographics and applicant quality. Oversees admission processes; represents the program to external and internal audiences and cultivates relationships with other schools, universities and/or corporate clients. Completes special project work or research as directed.
  • Responsible for all administration program aspects. This generally includes academic advising, program communication, curriculum review, policies, course schedules, graduation certification, admissions, recruiting and related student programs, or events. Ensures program(s) are run effectively from both day‐to‐day and planning perspective, gathering statistics, creating reports

LTI PhD Program, LTI Dual Phd/Portugal Program, LTI Minor & Assistant to Professor

Carnegie Mellon University - Senior Academic Coordinator

Pittsburgh, PA

11/2004 - 01/ 2018

Oversee graduate student affairs by providing departmental support to 71 PhD students and 62 Masters students.

Provided primary support for the Graduate Chairperson. Duties include,

  • student advising to ensure students are on track to graduate as well as certifying each student for their degrees.
  • Setting up monthly faculty meetings
  • Facilitating graduate recruiting and serving as a main point of contact/liaison from the application process until each student arrives, until they graduate.
  • Record and database management, implementing and executing all programming for the annual “Open House” and orientation activities, coordinating semi-annual graduate semester review.
  • Updating graduate student web pages and student database, expense reports, credit card reconciliation, catering, course and finals scheduling, commencement, and student registration with the use of the student information system and S3.
  • Experience training new employees.
  • Proficient with PC computers employing such software as FileMaker Pro, Excel, Microsoft Word, PhotoShop, Student Information System, Administrative Graduation On-line, Space Quest, Oracle, Dream Weaver, Oracle Calendar (Corporate Time), Oracle Financial Systems, Nifty Telnet, fsaAtlas and general office equipment. I also have some knowledge using Drupal for updating the departmental website.

Carnegie Mellon University - Student Program Coordinator

Pittsburgh, PA

11/1996-11/2004

Oversee undergraduate and graduate student affairs.

  • Presents to groups and to larger venues. Uses expertise to deal with exception cases. Provides direction and training to lower level staff and/or student workers.
  • Course registration, mailings, commencement programming, and recruiting activities.
  • Facilitated all aspects of graduate recruiting including catering, travel arrangements, record keeping and database management within a $30,000 budget.
  • Assisted the Undergraduate Associate Department Head with course scheduling and registration in the Student Information System.
  • Aid in coordinating the Summer Undergraduate Research Program by planning the orientation, all social activities and the final symposium.
  • Tracked research placements
  • Served on various committees including the Advisory Council, the Graduate Recruiting Committee and the Graduate Retreat Committee.
  • Utilized PC computers employing software such as Filemaker Pro, Excel, Microsoft Word and PhotoShop and university systems like Student Information, Administrative Graduation On-Line, and Space Quest.

Education

Bachelor of Arts - Legal Studies

University of Pittsburgh
Pittsburgh, PA
12-1994

Skills

  • Experienced Academic Program Manager with a demonstrated history of working in the higher education industry
  • Skilled in Databases, Student Development, Web Applications, Customer Satisfaction, and Editing Strong program and project management professional
  • Strong interpersonal communications with PhD students and faculty
  • Policy Implementation
  • Expense Tracking
  • Strategic Planning
  • Zen Desk
  • Slate
  • Slack
  • Mailchimp

References

References available upon request.

Timeline

Academic Program Manager

Carnegie Mellon University
01.2018 - Current

Bachelor of Arts - Legal Studies

University of Pittsburgh
Stacey Young