Stacey Zarate
Aurora,CO
Summary
Dynamic Shipping Supervisor at CTDI with a proven track record in warehouse management and staff supervision. Enhanced shipping efficiency through effective communication and optimized processes, achieving a significant reduction in shipment errors. Skilled in forklift operation and committed to fostering teamwork, ensuring timely order fulfillment and high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Shipping Supervisor
CTDI - Communications Test Design
Aurora, CO
05.2021 - 12.2024
- Supervised shipping team of Number employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Inspected loading operations for improvements in efficiency and safety.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Pulled, verified, and packaged items for shipment.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
- Enhanced shipping efficiency by implementing proper packaging methods and material usage.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Assigned tasks to team members to complete within designated time frames.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Met or exceeded production goals and objectives by following strict procedures.
- Trained new team members on proper and safe use of tools and equipment.
- Resolved conflicts between team members and addressed complaints or grievances.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Determined staffing needs, developing schedules to staff all shifts.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Section Head
CTDI - Communications Test Design
Aurora, CO
04.2020 - 05.2022
- Managed budgets and resources effectively, ensuring optimal allocation of funds and personnel.
- Increased customer satisfaction rates by refining products/services based on feedback received from clients.
- Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Monitored production targets to meet company and customer demands.
- Assisted with new processes and product planning to facilitate rollout.
- Developed production schedules to maintain sufficient shift coverage.
- Reported issues to higher management with great detail.
Quality Control Inspector
CTDI - Communications Test Design
Aurora, CO
01.2020 - 05.2020
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
Skills
- Forklift Operator (Sit down, stand up, reach truck)
- Warehouse management
- Shipping procedures
- Staff supervision
- Operating equipment
- Load planning
- Order fulfillment
- Shipping and receiving
- Forklift operation
- Computer skills
- Loading and unloading
- Order picking and processing
- Material handling and moving
- Teamwork
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Shipping Supervisor
CTDI - Communications Test Design
05.2021 - 12.2024
Section Head
CTDI - Communications Test Design
04.2020 - 05.2022
Quality Control Inspector
CTDI - Communications Test Design
01.2020 - 05.2020