Stacey Zigman
Lakewood,OH
Summary
Proficient public safety professional with a background in court security, dispatch operations, and various healthcare environments. Recognized for strong surveillance techniques and commitment to supporting emergency response efforts while fostering collaboration with law enforcement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Court Security Officer
Cuyahoga County Sheriff's Department
Cleveland, OH
05.2025 - Current
- Monitored courthouse activities, ensuring compliance with security protocols and maintaining a safe environment.
- Conducted thorough screenings of visitors and packages using established safety procedures.
- Assisted in emergency response situations, providing support to law enforcement officers as needed.
- Collaborated with court personnel to facilitate smooth operations during hearings and trials.
Auxiliary Police Officer
Westlake Police Department
Westlake, OH
06.2023 - Current
- Enforced laws and regulations to maintain public safety and order.
- Conducted routine patrols to deter crime and provide visible security presence.
- Responded promptly to emergency calls and incidents, ensuring swift resolution.
- Collaborated with local law enforcement to coordinate community safety initiatives.
Sheriff's Clerk
Cuyahoga County Sheriff's Department
Cleveland, OH
08.2022 - 05.2025
- Oversaw administrative tasks including filing paperwork and managing phone communications with citizens and departments.
- Coordinated the faxing of documents and maintained accurate records of registered offenders, focusing on sex, arson, violent, and animal abuse cases.
- Conducted thorough warrant checks and managed data entry utilizing LEADS and other systems to support law enforcement efforts.
Police Dispatcher
Avon Lake Police Department
Avon Lake, OH
02.2022 - 09.2022
- Worked Part-Time with the Police Department.
- Managed emergency and non-emergency calls, prioritizing response based on urgency and nature of incidents.
- Coordinated communication between officers, dispatchers, and emergency service providers to ensure timely responses.
- Utilized computer-aided dispatch (CAD) systems to log incidents accurately and maintain detailed records.
- Provided real-time updates to field units, enhancing situational awareness during critical incidents.
Phlebotomist Technician
American Red Cross
Cleveland, OH
01.2022 - 08.2022
- Worked blood drive operations across Northeast Ohio, ensuring seamless logistics and volunteer coordination.
- Facilitated collection of blood donations from volunteers during blood drives.
- Ensured timely transportation of resources by driving the American Red Cross van to support blood donation events.
- Loaded van with supplies for blood drives. Assisted in setup and teardown of events. Supported team members in maintaining organization during drives.
911 Dispatcher
City of Willoughby
Willoughby, OH
05.2021 - 11.2021
- Worked for the cities of Willoughby, Kirtland, and Kirtland Hills for both the police and fire departments.
- Monitored emergency calls and responded promptly to dispatch requests.
- Coordinated communication between first responders and citizens during high-pressure situations.
- Utilized CAD software to log incidents and track response units efficiently.
- Maintained accurate records of dispatch activities for operational review and analysis.
Patient Advocate
Premier Behavioral Health Services
Mentor, OH
07.2019 - 05.2021
- Collaborated with multiple prescribers to address patient inquiries and concerns.
- Supported prescribers by managing medication refill requests and coordinating insurance authorization approvals.
- Coordinated retrieval and distribution of medical records for patients and external entities.
GI Technician
University Hospitals of Cleveland
Chardon, OH
09.2018 - 07.2019
- Conducted gastrointestinal procedures ensuring adherence to safety and quality protocols.
- Assisted in patient preparation and post-procedure recovery, enhancing overall patient experience.
- Maintained and operated endoscopic equipment, performing routine checks and troubleshooting issues.
- Collaborated with medical staff to streamline workflow processes, reducing procedure times.
GI Technician
Cleveland Clinic Hillcrest Hospital
Mayfield Heights, OH
04.2017 - 09.2018
- Operated and maintained endoscopy equipment to ensure optimal functionality and safety standards.
- Assisted in patient preparation for gastrointestinal procedures, enhancing comfort and reducing anxiety.
- Collaborated with healthcare teams to streamline workflow, improving procedure efficiency.
- Trained new technicians on best practices for equipment handling and patient interaction protocols.
- Monitored inventory levels of supplies, ensuring timely replenishment to support uninterrupted operations.
- Developed training materials for staff on emerging technologies in gastrointestinal procedures, fostering continuous improvement.
- Increased efficiency in endoscopy unit operations by organizing equipment and maintaining sterilization protocols.
Patient Care Nursing Assistant
Cleveland Clinic Hillcrest Hospital
Mayfield Heights, OH
07.2012 - 04.2017
- Provided compassionate patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments, documenting vital signs and medical history accurately.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
Education
No Degree - Emergency Management
American Public University
Charles Town, WVNo Degree - Mortuary Science
Cincinnati College of Mortuary Science
Cincinnati, OHCriminal Justice/Liberal Arts
Mercyhurst University
Erie, PAHigh School Diploma -
Lake Catholic High School
Mentor07-2004
Skills
- Public safety awareness
- Crowd management
- Surveillance techniques
- Access control
- Defensive tactics
- Crime prevention
- Protective services
- Radio communication
- Integrity and honesty
- First aid training
- De-escalation techniques
- Firearms proficiency
- Data entry
- Customer service
- Decision-making
- Professionalism
Certification
- LEADS - FQO W/CCH - Expires April 2027
- CPR - Basic Life Support and Responding to Emergencies / First Aid / Narcan - Expires July 2027
- OPOTC 124 hour Private Security Basic Certification
- OPOTC Private Security Firearms Certification
Timeline
Court Security Officer
Cuyahoga County Sheriff's Department
05.2025 - Current
Auxiliary Police Officer
Westlake Police Department
06.2023 - Current
Sheriff's Clerk
Cuyahoga County Sheriff's Department
08.2022 - 05.2025
Police Dispatcher
Avon Lake Police Department
02.2022 - 09.2022
Phlebotomist Technician
American Red Cross
01.2022 - 08.2022
911 Dispatcher
City of Willoughby
05.2021 - 11.2021
Patient Advocate
Premier Behavioral Health Services
07.2019 - 05.2021
GI Technician
University Hospitals of Cleveland
09.2018 - 07.2019
GI Technician
Cleveland Clinic Hillcrest Hospital
04.2017 - 09.2018
Patient Care Nursing Assistant
Cleveland Clinic Hillcrest Hospital
07.2012 - 04.2017
No Degree - Emergency Management
American Public University
No Degree - Mortuary Science
Cincinnati College of Mortuary Science
Criminal Justice/Liberal Arts
Mercyhurst University
High School Diploma -
Lake Catholic High School
Awards
- Letter of Commendation from 2024 with the Cuyahoga County Sheriffs Department for my actions and efforts assisting with the North East Ohio Human Trafficking Task Force.
- Letter of Appreciation from 2024 with the Cuyahoga County Sheriffs Department for going above and beyond my normal duties as a Professional Staff member by helping other departments and continuing to enter warrants for the organization.