Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
41
41
years of professional experience
Work History
Medical Transcriptionist - Remote
Monmouth-Ocean Neurology
Neptune, New Jersey
06.1998 - Current
Maintain a high volume and accuracy rate on daily transcription.
Transcribe patient evaluations, follow-up reports, test results, pathology results, and various correspondence.
Keep operations in full compliance with HIPAA rules and regulations.
Organized and maintained the executives' appointments and calendar, made seamless travel arrangements, while delivering optimal administrative and customer service support.
Handled confidential information with discretion and integrity.
Greeted visitors upon their arrival, directed them to the appropriate destination or person, and provided general information about the organization when necessary.
Scheduled service team, including arranging travel and customer appointments.
Assisted in preparing all aspects of trade show arrangements.
Created and maintained filing systems to ensure efficient storage of confidential information. Took detailed notes in meetings and disseminated information afterward.
Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
Senior Executive Secretary
Boeing Commercial Airplane Group
Seattle, WA
03.1991 - 07.1995
Provided administrative support to the executive, including scheduling appointments, managing travel arrangements, taking minutes of meetings, and preparing expense reports.
Served as a liaison between senior management and internal departments.
Filtered important calls to help the executive prioritize specific clients and expedite daily operations.
Coordinated staff activities to ensure timely completion of projects.
Organized and prepared meeting rooms and equipment for onsite and offsite events.
Executive Secretary
Robert Bosch Corporation
South Plainfield, New Jersey
09.1985 - 02.1991
Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
Maintained filing system for all documents related to executive activities.
Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response
Greeted and directed visitors, answered phone calls, and provided general administrative support.
Assisted with special projects as needed; provided input on project plans when requested.
Organized meetings, conferences, and travel arrangements for executives.
Identified needs of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Clerk Typist to Executive Secretary
AMERADA HESS CORPORATION
Woodbridge, New Jersey
08.1983 - 08.1985
Started as clerk typist and worked way up to Executive Secretary to VP of Fuel Oil Sales.
Handled incoming calls and directed callers to appropriate department or employee.
Handled confidential documents in an organized fashion according to established protocol.
Typed fuel oil sales contracts.
Facilitated communication between different departments within the organization.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Computed and verified totals on report forms, requisitions or bills with adding machine or calculator.
Processed incoming mail by sorting, distributing and preparing outgoing mail for delivery.
Vice President of Community Impact at Fulfill - Foodbank of Monmouth & Ocean CountiesVice President of Community Impact at Fulfill - Foodbank of Monmouth & Ocean Counties