StaceyAnn Smith

CedarCrestone provides information technology services related primarily to the implementation and customization of enterprise software developed by business data management application giant Oracle. Specializing in consulting, installation, management, and maintenance, among other areas. The company also offers application hosting services, as well as integration services for linking together new hardware and software with older legacy systems. CedarCrestone serves customers across the US in a broad range of industries, including Financial Services, aerospace, education, and health care.

I worked for CedarCrestone as a PeopleSoft Core HR and Recruiting Module Lead on the following Implementation and Upgrade projects from 2011 to 2016.

• Led Preview Sessions to introduce new functionality for companies upgrade to PeopleSoft 9.2.
• Conducted interactive discovery workshops for the purpose of requirements gathering and fit/gap analysis.
• Wrote functional specifications and test scripts for any customizations needing retrofitting to satisfy business process requirements.
• Recommended recruiting systems and tools to maximize workflow productivity and enhance candidate and employee experience.
• Setup Row Level as well as Role Based Security in newly upgraded 9.2 production environment.
• Performed all Talent Acquisition Manager, Candidate Gateway and critical interfaces and module integrations set-up and configurations.

• Facilitated discovery sessions, requirements gathering, fit/gap analysis, system configurations and writing of functional specs and test scripts to streamline/retrofit customizations needed to satisfy business process requirements.
• Participated in all aspects of the PeopleSoft 9.1 HCM upgrade with my primary focus on Talent Acquisition Manager/Candidate Gateway,
• Organized and led key user, system administrator testing sessions for highly customized lines of business users.
• Created Access Database to report, track and manage and resolve user testing issues prior to Go Live.
• Provided detailed knowledge transfer and training as well as post upgrade support to end users.
• Recommended recruiting systems and tools to maximize workflow productivity and enhance candidate and employee experience.
• Developed opportunities for operational improvements across recruiting programs and implemented changes.
• Oversaw ongoing delivery of recruiting operations projects by identifying cross-functional dependencies and making resourcing decisions.

• Performed and managed full life cycle of ePerformance implementation.
• Integrating non-person profiles with ePerformance, created content types/items.
• Developed profile types and custom attachment feature in profile management.
• Set up succession and career planning templates including 9-box rating scale to implement custom talent executive profile reports.
• Configured performance/development reviews and custom business specific templates.
• Authored user guides/FAQs, developing training manuals.
• Resolved post go-live issues related to delivered performance process approval flows.
• Communicated project updates to stakeholders at all levels.
• Partnered with project team members to identify and quickly address problems.
• Monitored and tracked project progress to support timely completion.
• Led cross-functional teams to successfully complete IT projects.
• Updated customers and senior leaders on progress and roadblocks.
• Wrote, updated and maintained project documentation.

• Identified business requirements, created project and process specifications, partnered with business and technology on design, developed and executed test cases for successful implementation of new and/or enhanced systems.
• Managed multiple initiatives performing any of the following roles on assigned work: business analyst, test/team lead, project manager for small initiatives, and facilitator of system and business recoveries.
• Analyzed existing systems and databases and recommended enhancements to solve business needs.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions via customization and configurization.
• Aligned with business and technology partners, while supporting special projects for all PeopleSoft CoreHR Modules.
• Developed training materials and facilitated process and system training for the Talent Acquisition Team.
• Served as liaison between technology and HR Lines of Business to resolve various system issues.
• Administered configured and maintained all aspects of the PeopleSoft 9.1 Talent Acquisition Manager, Candidate Gateway, Profile Management and other CoreHR Modules as needed.
• Collaborated with upper management to drive strategy and implement new processes.
• Managed multiple initiatives performing any of the following roles on assigned work: business analyst, test/team lead, project manager for small initiatives, and facilitator of system and business recoveries.
• Established and maintained strong relationships with the department and across business functions.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Communicated and explained business requirements to team members to understand and implement functional demands.

• Utilized PeopleSoft HR Reporting/Query Manager to create and disseminate scheduled as well as ad hoc reports to internal and external clients.
• Designed Status Report Dashboards for senior leadership team, which detailed overall performance metrics such as AVG Time To Fill, CostPerHire, Monthly Hires by Line of Business and Annual Attrition Reporting.
• Created monthly and quarterly staffing reports incorporating data from several sources, including large Excel and Access databases.
• Coordinated the data integrity review, analysis, trending information, and dissemination of recruiting reports to all levels of management.
• Provided reporting and measurement support to the HR recruiting business.

• Created smooth onboarding processes to help new hires adjust to company culture, policies, procedures and processes.
• Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
• Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Managed the background check vendor relationship.
• Oversaw the employee referral pay-out process and database.
• Trained new hires on technology required to access company systems and complete job tasks.
• Organized welcome packages and icebreakers to get new hires quickly up to speed with colleagues and company details.
• Partnered with brand management, communications and other relevant lines of business to ensure the successful rebranding of all new employee orientation material to support the vision, mission and brand promise of newly acquired Ameriprise Financial.
• Interfaced with HR Generalist to create an impactful orientation for newly hired employees for various lines of business.
• Monitored new hire performance, compliance and progress to consistently meet company standards.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Reviewed onboarding processes regularly, identifying and correcting deficiencies as needed.

• Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
• Provided specialized financial planning support for 403B clients with diverse portfolios and individual needs.
• Analyzed risk and educated clients on potential risks and rewards associated with various investments.

• Implemented innovative marketing principles and promotional sales events to support growth of commercial and consumer customer base
• Executed quality control and planned logistics, recommended locations, suitable equipment, dispensers and quantities based on the client's needs
• Interfaced with committee heads of events such as valley fair, state fair, and renaissance festival
• Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
• Hired, trained and supervised volunteers and support staff required for events.
• Inspected event facilities to confirm conformance to customer requirements.
• Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.

• Managed a team of seven representatives to ensure daily processing deadlines were met
• Oversaw the processing of consumer and commercial loans for high dollar account holders
• Partnered with operations department heads to implement consistent process improvements