Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Stacey E. Giffin

Broomfield,CO

Summary

Dynamic and motivated client manager accomplished in technical acumen, marketing, strategic growth and client retention. Practiced negotiator and skilled communicator with a proven history of relationship building, project management and increasing client engagement.

Overview

11
11
years of professional experience

Work History

Strategic Account Manager

AdAction
08.2022 - 09.2023
  • Developed keyword strategy for custom ASD optimizations in Apple Store
  • Achieved 13% MoM revenue growth with annual revenue of $6M
  • Built credibility and trust to influence client's buying decisions

I manage advertiser relationships with enterprise accounts. Primary responsibilities are making data driven decisions on content creation, marketing strategy, and UA trends with advertisers while creating media optimizations. I focus on strategic growth and consistently exceed internal and external KPIs. I work across multiple stakeholders to provide product and user flow updates to present additional value and expertise to clients.

Account Manager, Digital Marketing

AdAction
03.2022 - 08.2022
  • Increased click and conversion traffic by 150% over 5 months
  • Promoted to Strategic Account Manager for a new product

I managed client relationships and paid social for our comparison site. I established a new contract for an affiliate program and launched partnerships with Earthlink, Comcast and DirectTV. I restructured the team into client facing and product roles that streamlined efforts and skills into areas of specific expertise. Created a proposal for enhanced retention and a new product that I presented with the CEO to VPN clients.

Account Manager

Dish Network
06.2021 - 03.2022
  • Managed our largest account, Google, and worked extensively with the team to develop creative projects and increase DAU
  • Oversaw API integration that increased partner volume by 68%
  • Achieved 112% annual revenue goal in 2021
  • Actively involved in contract negotiations with Amazon and SimpliSafe for tech fulfillment

I managed enterprise partnerships with the objective of acquiring new subscribers for our e-commerce platform. Key accounts were Amazon, Ring

Walmart, Realtor.com and Google. I worked with technical project managers, user acquisition and product teams to collaborate on tactical and creative solutions to increase the value of the partnerships and streamline complex API integrations.

Sales Development Representative

Weave Workforce
11.2020 - 06.2021
  • Created and implemented SDR program across Weave and the parent company, RXA that utilized prospecting, drip campaigns and cold calling
  • Negotiated favorable terms and implemented ZoomInfo for sales teams
  • Closed key affiliate relationship that allowed additional verticals to be explored

I led all outbound sales efforts while deploying marketing campaigns to sell AI technology for workforce optimization. I was one of 2 full time employees at this early stage start-up. I guided clients through the entire sales cycle and worked as a project manager to onboard new clients as well as managed Saas integration with their existing platform.

Director of Development

GigWorx
08.2020 - 11.2020
  • Increased Denver footprint by 200%
  • Created templates and workflows to streamline the sales and prospecting process

I connected businesses with an on-demand workforce through our efficient and customizable app.

I employed strategic outreach to potential clients, closed business deals, and managed accounts after point of sale.

Partner Development Associate

ClassPass
06.2019 - 07.2020
  • Maintained an average quota of 120%

I worked with small health and wellness businesses implementing our technology to monetize excess inventory in fitness classes or unbooked appointments to increase revenue.


Account Associate

Payne West Insurance
05.2018 - 06.2019

I worked with regional businesses navigating the insurance renewal process, resolving conflicts and negotiating favorable terms . I created proposals and presented options to clients for quotes adhering to submission deadlines. I focused on retention and growth.

Medical Coordinator

Bozeman Podiatric Clinic
04.2016 - 05.2018
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve productivity

I worked with patients, managed the equipment in the office and ensured records and databases were well managed and accurate. I submitted pre-authorizations and negotiated with insurance companies on coverage for in-office procedures.

Medical Coordinator

DPHHS, HIP
04.2013 - 04.2016

I worked with patients on medicaid that utilized the highest percentage of services and worked with medical providers on formulating a plan to decrease their emergency service utilization. We created programs based on nutrition education, medication adherence, and development of basic social skills to provide a comprehensive plan so patients felt supported and empowered. I also supported telehealth providers by acting as liaison with patients providing two-way information as well as patient education and prescription management for psychiatric and diabetic patients.

Floor Supervisor

Big Sky Resort Restaurants, Big Sky MT
12.2012 - 05.2021

I worked part-time at the base area restaurant to keep my hospitality skills fresh. I was responsible for training new employees, implementing sales strategies that increase revenue and managing employees on the floor.

Education

Bachelors of Arts - Global Health

Montana State University
Bozeman, MT

Skills

  • Client relationship management
  • Process development
  • Strategic growth
  • Email marketing campaigns
  • Paid social strategy
  • Presentation creation
  • Software: Salesforce, Hubspot, MMPs (Appsflyer, Adjust, Kochava)
  • Consultative selling strategy
  • Microsoft and G-Suite expertise
  • Marketing budget forecasting and planning

Additional Information

LICENSES , Montana Insurance License; Property, Casualty and Surety License #18819061


PROJECTS

  • Organizer of AdAction Charity Challenge raising $75K for local charities
  • Director of ClassPass Community Engagement Committee
  • A Precious Child Volunteer

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Strategic Account Manager

AdAction
08.2022 - 09.2023

Account Manager, Digital Marketing

AdAction
03.2022 - 08.2022

Account Manager

Dish Network
06.2021 - 03.2022

Sales Development Representative

Weave Workforce
11.2020 - 06.2021

Director of Development

GigWorx
08.2020 - 11.2020

Partner Development Associate

ClassPass
06.2019 - 07.2020

Account Associate

Payne West Insurance
05.2018 - 06.2019

Medical Coordinator

Bozeman Podiatric Clinic
04.2016 - 05.2018

Medical Coordinator

DPHHS, HIP
04.2013 - 04.2016

Floor Supervisor

Big Sky Resort Restaurants, Big Sky MT
12.2012 - 05.2021

Bachelors of Arts - Global Health

Montana State University
Stacey E. Giffin