Dynamic and motivated client manager accomplished in technical acumen, marketing, strategic growth and client retention. Practiced negotiator and skilled communicator with a proven history of relationship building, project management and increasing client engagement.
I manage advertiser relationships with enterprise accounts. Primary responsibilities are making data driven decisions on content creation, marketing strategy, and UA trends with advertisers while creating media optimizations. I focus on strategic growth and consistently exceed internal and external KPIs. I work across multiple stakeholders to provide product and user flow updates to present additional value and expertise to clients.
I managed client relationships and paid social for our comparison site. I established a new contract for an affiliate program and launched partnerships with Earthlink, Comcast and DirectTV. I restructured the team into client facing and product roles that streamlined efforts and skills into areas of specific expertise. Created a proposal for enhanced retention and a new product that I presented with the CEO to VPN clients.
I managed enterprise partnerships with the objective of acquiring new subscribers for our e-commerce platform. Key accounts were Amazon, Ring
Walmart, Realtor.com and Google. I worked with technical project managers, user acquisition and product teams to collaborate on tactical and creative solutions to increase the value of the partnerships and streamline complex API integrations.
I led all outbound sales efforts while deploying marketing campaigns to sell AI technology for workforce optimization. I was one of 2 full time employees at this early stage start-up. I guided clients through the entire sales cycle and worked as a project manager to onboard new clients as well as managed Saas integration with their existing platform.
I connected businesses with an on-demand workforce through our efficient and customizable app.
I employed strategic outreach to potential clients, closed business deals, and managed accounts after point of sale.
I worked with small health and wellness businesses implementing our technology to monetize excess inventory in fitness classes or unbooked appointments to increase revenue.
I worked with regional businesses navigating the insurance renewal process, resolving conflicts and negotiating favorable terms . I created proposals and presented options to clients for quotes adhering to submission deadlines. I focused on retention and growth.
I worked with patients, managed the equipment in the office and ensured records and databases were well managed and accurate. I submitted pre-authorizations and negotiated with insurance companies on coverage for in-office procedures.
I worked with patients on medicaid that utilized the highest percentage of services and worked with medical providers on formulating a plan to decrease their emergency service utilization. We created programs based on nutrition education, medication adherence, and development of basic social skills to provide a comprehensive plan so patients felt supported and empowered. I also supported telehealth providers by acting as liaison with patients providing two-way information as well as patient education and prescription management for psychiatric and diabetic patients.
I worked part-time at the base area restaurant to keep my hospitality skills fresh. I was responsible for training new employees, implementing sales strategies that increase revenue and managing employees on the floor.
LICENSES , Montana Insurance License; Property, Casualty and Surety License #18819061
PROJECTS