Professional and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity.
A track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
17
17
years of professional experience
Work History
Screenwriter/Filmmaker
Stacey Genève Productions
02.2023 - Current
Developed compelling screenplays that align with production goals and audience expectations.
Conducted in-depth research to ensure authenticity and depth in character development and plotlines.
Collaborated with directors and producers to refine scripts, enhancing narrative impact and coherence.
Mentored junior writers, providing guidance on storytelling techniques and industry best practices.
Led brainstorming sessions with creative teams to generate innovative ideas for new film projects.
Managed tight deadlines while delivering high-quality work under pressure in fast-paced environments.
Pitched original screenplay concepts to major studios and production companies, securing development deals and funding for film projects.
Maintained open communication channels with all key stakeholders during the screenwriting process, including producers, directors, and actors, ensuring smooth project execution from conception to completion.
Led cross-functional teams to achieve operational excellence and streamline processes.
Managed casting processes, selecting talent that aligned with project goals and character requirements.
Established strong relationships with industry professionals, facilitating partnerships for future projects and collaborations.
Set budgets, travel itineraries, and timelines and maintained call sheets.
Developed strong communication skills to convey artistic vision clearly to cast and crew members.
Approved designs for actors to create stylist wardrobes suited to each film.
Approved decoration and furnishing for sets to create desired visual styles.
EXECUTIVE ASSISTANT
American Express
01.2022 - 06.2023
Advised and arranged travel for corporate business customers (both individuals and groups)
Conducted analysis and researched travel options, and proactively anticipated traveler needs to sell additional services
Arranged and booked domestic and international business travel, in a variety of complexities, for air, road, rail, and accommodations using various global distribution systems (GDS) and ensured compliance with customers’ agreed travel policies, service provider policies, and regulatory requirements
Used positive telephone service techniques and acted on special customer requests
Used Opus and Encore, Sabre systems for booking, and Slack to speed up problem resolution with other departments
Submitted global complaints when needed using SpeechMiner
Certified and increased knowledge of new company and travel policies through navigator learning and testing system
Monitored incoming emails and responded accordingly in a timely manner
Managed daily invoices, reports and proposals
Assisted in developing policies and procedures pertaining to office administration matters
Managed and tracked expenses to meet company budget requirements
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Prepared invoices and drafted memos for executives
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team
Set up meeting and event logistics for senior management and updated calendars
Placed service calls using the Zendesk ticketing system and Slack speed problem resolution
Submitted claims when needed
Meticulously handled a high volume of inbound and outbound calls with tact and professionalism
Resolved conflicts and negotiated mutually beneficial agreements between parties
Provided primary customer support to external customers in a fast-paced environment
Investigated, tracked, and resolved accounting, service, and delivery concerns
Monitored incoming emails and responded accordingly in a timely manner
Managed daily invoices, reports and proposals
EXECUTIVE ASSISTANT
Randstad US
01.2020 - 01.2021
Assisted in developing policies and procedures pertaining to office administration matters
Managed and tracked expenses to meet company budget requirements
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Prepared invoices and drafted memos for executives
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team
Set up meeting and event logistics for senior management and updated calendars
Placed service calls using the Zendesk ticketing system and Slack speed problem resolution
Submitted claims when needed
Meticulously handled a high volume of inbound and outbound calls with tact and professionalism
Resolved conflicts and negotiated mutually beneficial agreements between parties
Provided primary customer support to external customers in a fast-paced environment
Investigated, tracked, and resolved accounting, service, and delivery concerns
Monitored incoming emails and responded accordingly in a timely manner
Managed daily invoices, reports and proposals
EXECUTIVE ASSISTANT
Daughter of Eve
01.2009 - 01.2020
Managed constantly changing schedules for the CEO including booking travel
Monitored the CEO’s email and composed emails to clients and vendors
Planned and coordinated successful events, including staff meetings and conferences, resulting in a 20% increase in attendance and positive feedback
Developed and implemented an efficient electronic filing system, reducing document retrieval time by 40% and improving overall organization
Maintained and nurtured relationships with key stakeholders, resulting in a 30% increase in business partnerships and collaborations
Managed and coordinated a high-profile executive project, resulting in a 15% increase in revenue, and a 20% improvement in customer satisfaction
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events
Tackled and addressed top-level, high-priority issues with professional administrative discretion
Education
Bachelor of Arts - Theology
Regent University
08.2021
Bachelor of Science - Film and Digital Film/Cinematography
Full Sail University
01.2014
Skills
Project coordination
Time management
Database management
Financial budget oversight
Administrative support
Calendar management
Report preparation
Meeting Facilitation
Client Relations
Effective communication
Attention to detail
Strategic Problem Analysis
Multitasking
Confidentiality
Microsoft Office proficiency
Adaptability
Team collaboration
Skilled in Voice Data Processing
Proficient in Slack
Concur
Encore
Costpoint
Teams
Dialogue writing
Collaborative mindset
Visual storytelling
Pitching
Pitching ideas
World-building
Professionalism and work ethic
Timeline
Screenwriter/Filmmaker
Stacey Genève Productions
02.2023 - Current
EXECUTIVE ASSISTANT
American Express
01.2022 - 06.2023
EXECUTIVE ASSISTANT
Randstad US
01.2020 - 01.2021
EXECUTIVE ASSISTANT
Daughter of Eve
01.2009 - 01.2020
Bachelor of Science - Film and Digital Film/Cinematography
APPRENTIE EMPLOYÉE DE COMMERCE at SERVICE ÉCOLES ET SPORT, ART, CITOYENNETÉ (État de Genève)APPRENTIE EMPLOYÉE DE COMMERCE at SERVICE ÉCOLES ET SPORT, ART, CITOYENNETÉ (État de Genève)