Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Lynn Van Roekel

Sheldon,IA

Summary

Focused project manager bringing several years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.

Overview

28
28
years of professional experience

Work History

Catering Department Manager

Hy-Vee Market Grille
Sheldon, IA
05.2025 - Current
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints and issues promptly and professionally.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Ensured compliance with all safety regulations in the workplace.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.

Grain, Livestock and Transportation Management

Self-employeed
Sheldon, IA
01.2016 - Current
  • Provided and supervised all aspects of routine care for cattle, ensuring proper safety protocols were followed.
  • Train new workers on safety and ranch procedures, promoting a team environment focused on superior care for our cattle and our customers.
  • Ensure compliance with local, state, federal laws governing the transportation industry.
  • Organize training programs on safe driving practices and use of equipment.
  • Maintain records of production costs, expenses, income, and other financial information related to farming operations.

Restaurant Owner

Italian Cowboy Cafe
Sheldon, IA
01.2021 - 12.2025
  • Developed standardized protocols for quality control, customer service, and adherence to health and safety regulations.
  • Monitored customer feedback to ensure outstanding customer service and complete satisfaction with menu items and services provided.
  • Managed food preparation, guest interaction, quality control and customer relations.

General Merchandise Department Manager

Hy-Vee Food Stores
Sheldon, IA
11.2024 - 05.2025
  • Ensured compliance with company policies and procedures related to safety, security, cleanliness, and customer service standards.
  • Collaborated with other departments within the store to maximize cross-selling opportunities.
  • Developed and implemented new strategies to increase sales revenue in the general merchandise department.
  • Assigned team members to tasks according to job knowledge and personal skills.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Managed inventory levels of all general merchandise products, including ordering, stocking, and pricing.
  • Assisted in setting up tables, chairs, decorations prior to a catered event.
  • Resolved customer complaints and issues promptly and professionally.

Project Manager/Trainer

Capital One
Sioux Falls, SD
03.1998 - 12.2016
  • Collaborated with managers to ensure that all staff members are up-to-date on changes in policies or procedures related to customer service.
  • Delivered presentations on topics such as conflict resolution, communication skills, active listening., tailored according to the needs of each department.
  • Composed and maintained procedures, quick reference guides, and other related materials.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.

Education

GED -

Salinas Adult School
Salinas, CA
01-1998

Masters Certification in Project Management -

George Washington University
Washington, DC

Some College (No Degree) - Business

University of Phoenix
Tempe, AZ

Skills

  • Customer Engagement
  • Adaptive team player
  • Problem-solving capabilities
  • Safety Compliance
  • Interpersonal Communication
  • Handling Escalations

Timeline

Catering Department Manager

Hy-Vee Market Grille
05.2025 - Current

General Merchandise Department Manager

Hy-Vee Food Stores
11.2024 - 05.2025

Restaurant Owner

Italian Cowboy Cafe
01.2021 - 12.2025

Grain, Livestock and Transportation Management

Self-employeed
01.2016 - Current

Project Manager/Trainer

Capital One
03.1998 - 12.2016

GED -

Salinas Adult School

Masters Certification in Project Management -

George Washington University

Some College (No Degree) - Business

University of Phoenix

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