Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Nash

Brooklyn,NY

Summary

High energy professional looking to grow within the Wine and Spirit Sales Industry. Highly motivated and hard working. I am looking to learn and grow in a fast paced environment. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Experienced in employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

17
17
years of professional experience

Work History

Spirits Specialist

M.S. Walker
New York, NY
08.2023 - Current
  • Provided customers with product knowledge, recommendations, and advice on spirits products.
  • Assisted in the ordering of spirits from suppliers to maintain adequate stock levels.
  • Created a variety of displays that showcased featured products and special promotions.
  • Conducted weekly sales reviews to track performance of different brands and styles.
  • Developed relationships with local vendors to secure exclusive deals on spirits products.
  • Organized monthly tastings featuring different spirit selections from various distilleries.
  • Collaborated with marketing team to develop promotional materials for upcoming events.
  • Monitored customer feedback to identify areas for improvement in product selection.
  • Prepared reports on sales figures, inventory levels, customer satisfaction ratings.
  • Worked closely with management team to implement strategies designed to boost sales results.
  • Attended trade shows and industry conferences as a representative of the company's brand.

Spirit Sales Representative

Union Beer Distributors/ Blueprint Spirits
Brooklyn, NY
02.2022 - 08.2023
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Developed customized sales techniques to successfully sell and upsell products to new and existing accounts.
  • Presented products and services to prospective and existing customers to meet account needs.
  • Adhered to company initiatives and achieved established goals.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Provided customers with product knowledge, recommendations, and advice on spirits products.
  • Provided staff training and in-store tastings.
  • Created and assisted with cocktail menus.

Real Estate Agent

HighLine Residential
New York, NY
01.2021 - 06.2023
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed sales pipeline by actively following up with prospects and leads.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Maintained current and accurate CRM database of prospective customers.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Maintained high referral rates and exceptional feedback from previous clients.
  • Met and exceeded sales goals through consultative sales techniques and closing abilities.

Bartender

Eataly Downtown NYC
New York, NY
07.2017 - 09.2020
  • Ordered and maintained inventory of bar products, including alcohol, fruit and supplies to drive high volume of sales.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Demonstrated comprehensive knowledge of international wines, characters and vintage merits along with detailed knowledge of house wines.
  • Made wine recommendations with knowledge and confidence of correct wine and food pairings.

Bartender Shift Manager

Stone Street Tavern
New York, NY
08.2016 - 04.2017
  • Supervised cleanliness of guest service areas before, during and after service.
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling daily till.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.

Server/Bartender/Trainer

Olive Garden Times SQ
New York, NY
03.2007 - 04.2016
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.

Receptionist

Dr. Brookman Podiatrist's office
New York, NY
02.2007 - 06.2012
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Managed medical practice administrative needs to provide patient satisfaction.

Education

Associate of Science - Criminal Justice

Kingsborough Community College Of The City University Of New York
Brooklyn, NY
06.2018

Bachelor of Science - Political Science

John Jay College Of Criminal Justice Of The City University Of New York
New York, NY

Skills

  • Customer service
  • Team building
  • Data management
  • Technologically savvy
  • PC proficient
  • Advanced MS Office Suite knowledge
  • Employee training and development
  • Administrative operations
  • Organization and efficiency
  • Dedicated team player
  • Event coordination
  • Meticulous attention to detail
  • Multitasking and prioritization
  • Time and labor control
  • Customer relations

Timeline

Spirits Specialist

M.S. Walker
08.2023 - Current

Spirit Sales Representative

Union Beer Distributors/ Blueprint Spirits
02.2022 - 08.2023

Real Estate Agent

HighLine Residential
01.2021 - 06.2023

Bartender

Eataly Downtown NYC
07.2017 - 09.2020

Bartender Shift Manager

Stone Street Tavern
08.2016 - 04.2017

Server/Bartender/Trainer

Olive Garden Times SQ
03.2007 - 04.2016

Receptionist

Dr. Brookman Podiatrist's office
02.2007 - 06.2012

Associate of Science - Criminal Justice

Kingsborough Community College Of The City University Of New York

Bachelor of Science - Political Science

John Jay College Of Criminal Justice Of The City University Of New York

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Stacey Nash