Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Stacha Cook

Summary

Forward thinking team leader and problem-solver experienced in developing and monitoring organizations quality strategy, procedures and processes. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Operations Intake Lead

Centene Corporation
02.2023 - Current
  • Implemented data-driven decision-making techniques, resulting in enhanced productivity and streamlined processes.
  • Create additional mail and quality reports
  • Ensure timely reprocessing of all additional mail
  • Tracked trends and suggested enhancements to both challenge and refine company's production and quality standards.
  • Observed employee's individual strengths and initiated mentoring to improve areas of weakness.

Mail Production Specialist

Centene Corporation
10.2021 - 02.2023
  • Sort, open, and prepare incoming mail per Health Plan, by numerous different specifications.
  • Exceeded and maintained quality and over 100% production.
  • Oversaw communications with storage and shred vendors.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Trained in all additional mail work processes.
  • Collaborated with other departments to optimize production workflows.

Office Assistant

RTW Accounting
09.2018 - 04.2019
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Machine Operator

MOCAP
01.2013 - 04.2014
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.


Education

Leadership And Management Certification

Texas A&M University
College Station, TX
02.2024

Skills

  • Quality Assurance

  • Teamwork and Collaboration

  • Decision-Making

  • Effective leader

  • Operations Management

  • Management Team Building

Affiliations

  • ICS Cheer Committee

Timeline

Operations Intake Lead

Centene Corporation
02.2023 - Current

Mail Production Specialist

Centene Corporation
10.2021 - 02.2023

Office Assistant

RTW Accounting
09.2018 - 04.2019

Machine Operator

MOCAP
01.2013 - 04.2014

Leadership And Management Certification

Texas A&M University

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Stacha Cook