Staci Bond
Arcadia,IN
Summary
Dedicated professional seeking a Team Lead position, utilizing my dental, insurance, and management experience. My strong work ethics, communication skills, and my ability to motivate and support others will help to maintain company standards and to continue to achieve company goals.
Overview
14
14
years of professional experience
Work History
Level 2 CRS
Sunlife
08.2022 - Current
- Consistently exceeded monthly metrics
APH: 23.1
CPH: 29.6
Prod: 93.3
Quality: 99.32
- AZ/TX/CA/IA/BCBSMI MDE Team
- FL Special Team and FL Follow ups
- Mentoring
- Medicare Dup. Team
- ORG Team
- Several reprocessing projects
- CA Claims
- CA OON
- NY
- GOV Follow ups
Practice Manager
Mortenson Dental Partners-Fishers/Westfield
06.2015 - 08.2022
- Presented treatment plans
- Conducted morning meetings
- Discussed payment options
- Scheduled all patients
- Sent referral letters
- Managed insurance claims
- Oversaw accounts receivable processes
- Managed all insurance issues
- Coordinated office communication to facilitate smooth operations
- Managed schedule to meet daily goals
- Monitored and recorded all unscheduled patient appointments
- Facilitated interviews for all potential employees
Scheduling Coordinator
Complete Dental Care of Fishers
Fishers, USA
03.2013 - 05.2015
- Scheduled all patients
- Mailed reminder calls
- Conducted morning meetings
- Discussed payment options
- Presented treatment plans
- Mailed reminder notifications to patients
- Confirmed patient appointments daily
- Processed daily deposits and maintained daysheet accuracy for financial tracking
Education
Expanded Functions Certification -
Indiana Dental School
Indianapolis, IndianaDental Assisting -
J. Everett Light Career Center
Indianapolis, IndianaSkills
- 20 years of dental experience
- CRS
- Knowledgeable in CDT codes
- Expanded Functions Dental Assistant
- Practice Manager
- Managing and reconciling dental claims
- Conducting daily morning meetings
- Scheduling both restorative and hygiene appointments
- Completing daily deposits
- Verifying daily day sheets
- Conducting weekly and monthly meetings
- Using Microsoft and Google applications
- Presenting treatment plans and payment options
- Verifying dental benefits
- Knowledgeable in Dentrix and OpenDental computer software
Professional Development
- Mercer Consulting, Dental Boot Kamp
- PAC Live, Cosmetic Course
- Operation Team Bootcamp, Mortenson
- Inspire1 and 2, Mortenson
Timeline
Level 2 CRS
Sunlife
08.2022 - Current
Practice Manager
Mortenson Dental Partners-Fishers/Westfield
06.2015 - 08.2022
Scheduling Coordinator
Complete Dental Care of Fishers
03.2013 - 05.2015
Expanded Functions Certification -
Indiana Dental School
Dental Assisting -
J. Everett Light Career Center