Skillful and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions. Attentive, detail-oriented and committed to making sure the business is successful.
Demonstrate capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.
Proven record of accomplishment of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.
Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Proficient in Microsoft Office System, Microsoft Windows operating system.
Overview
20
20
years of professional experience
Work History
Assistant to the Chair - Mass Communication
Sam Houston State University Student Health Center
Huntsville, TX
08.2022 - Current
Perform advanced administrative assistant duties
Provided departmental or university information to students, departments, and staff
Assisted in developing policies and interpreted policies and procedures
Schedules appointments and activities
Compiled, tracked, and reviewed data and reports
Attended meetings and prepared minutes
Prepared reviews, revisions and distributed documents and correspondence
Order and maintain supply inventory
Handle budget matters, including purchasing and P-Card purchases, and monitor expenses
Prepared reports and correspondence for the Department Chair
Coordinated and hosted international client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers and travel
Supervise the work of others.
Administrative Assistant III - Academic Affairs
Connecticut Children's
Hartford, CT
02.2021 - 08.2022
Coordinate and schedule appointments, interviews, meetings or events; exercise discretion and judgment to coordinate calendars for multiple individuals, and care providers or groups
Compile and maintain statistics, budget or data pertaining to departmental operations
Prepare or assist with preparation of scheduled and/or ad hoc statistical and narrative reports; perform basic information gathering and analysis; prepare reimbursement requests, work orders, requisitions etc
In accordance with pre-established procedures
Utilize personal computer to prepare, transcribe, type, edit and distribute agendas, minutes and documents, compose routine to complex correspondence and documents
Order and maintain supply inventory
Handle budget matters including purchasing, P-Card purchases, and monitored expenses
Prepare reports and correspondence for the Senior Director of Academic Affairs
Prepare requisitions in Lawson for Nancy's Kids and track delivery of items.
Executive Assistant
Connecticut Children's Specialty Group
Hartford, CT
06.2020 - 02.2021
Provided superior broad-scale administrative support to the President of Specialty Group, overseeing and coordinating the day-to-day office activities
Principal point of administrative contact and liaison with internal and external constituencies
Provided specialist services for assigned projects such as patient care services, medical and academic affairs and general business administration
Worked under indirect supervision and required a high level of independence
Proactively managed an extremely active calendar of appointments, ensuring the President's schedule was followed and respected; planning and scheduling meetings, including video and teleconference calls
Coordinated all meeting logistics such as conference room reservations, catering orders, preparing agendas, meeting materials, and assisting with the creation of presentation materials
Assisted during meetings by setting up audio/visual, taking minutes, and documenting action items that required follow-up
Communicated directly, and on behalf of the President; managing and preparing all correspondence and reports
Served as the administrative liaison to the Connecticut Children's Specialty Group Board of Directors and managed Board activities, which included coordinating Board meetings, retreats and new Board member orientations; creating, compiling, assembling, and distributing Board meeting materials
Provided a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust, and support with executive and senior management staff, physicians, clinical staff and employees
Worked closely and effectively with the President to keep him well informed of upcoming commitments and responsibilities, following up appropriately
Acted as a 'barometer,' having a sense for the issues taking place in the environment and keeping the President updated
Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
Created and modified documents in Word, PowerPoint, and Excel
Conserved executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications and anticipating needs
Oversaw and/or arranged special projects and events such as retreats, luncheons/dinners, conferences, and presentations
Prioritized conflicting needs; handles matters expeditiously, proactively and followed-through on projects to successful completion, often with deadline pressures
Performed appropriate procurement processing activities, expense management, and invoice processing
Coordinated travel arrangements and prepared itineraries
Completed various projects and ad hoc duties and requests as assigned.
Administrative Assistant III - Academic Affairs
Connecticut Children's
Hartford, CT
01.2020 - 04.2020
Coordinated and scheduled appointments, interviews, meetings or events; exercised discretion and judgment to coordinate calendars for multiple individuals, care providers or groups
Compiled and maintained statistics, budget or data pertaining to departmental operations
Prepared or assisted with preparation of scheduled and/or ad hoc statistical and narrative reports; performed basic information gathering and analysis; prepared reimbursement requests, work orders, requisitions etc
In accordance with pre-established procedures
Utilized personal computer to prepare, transcribe, type, edit and distribute agendas, minutes and documents, compose routine to complex correspondence & documents
Ordered and maintained supply inventory
Handled budget matters including purchasing, P-Card purchases, and monitored expenses
Prepared reports and correspondence for the Senior Director, Academic Affairs and Office of Grants & Sponsored Programs.
Administrative Assistant II - Academic Affairs
Connecticut Children's
Hartford, CT
01.2018 - 12.2019
Coordinated and scheduled appointments, interviews, meetings or events; exercised discretion and judgment to coordinate calendars for multiple individuals, care providers or groups
Compiled and maintained statistics, budget or data pertaining to departmental operations
Prepared or assisted with preparation of scheduled and/or ad hoc statistical and narrative reports; performed basic information gathering and analysis; prepares reimbursement requests, work orders, requisitions etc
In accordance with pre-established procedures
Utilized personal computer to prepare, transcribe, type, edit and distribute agendas, minutes & documents, compose routine to complex correspondence & documents
Ordered and maintained supply inventory
Handled budget matters including purchasing, P-Card purchases, and monitored expenses
Prepared reports and correspondence for the Senior Director, Academic Affairs and Office of Grants & Sponsored Programs
Assisted in CME activities and audits
Prepared reviews and evaluations, revisions and distributed documents and correspondence
Provided Human Resources services for the department
Assisted and attended weekly Grand Rounds administrative functions and entered evaluations into the Connecticut Children's Continued Medical Education website for credits and certificates.
Assistant to the Chair - College of Education
Sam Houston State University
Huntsville, TX
01.2015 - 01.2017
Performed advanced administrative assistant duties
Provided departmental or university information to students, departments, and staff
Assisted in developing policies and interpreted policies and procedures
Schedules appointments and activities
Compiled, tracked, and reviewed data and reports
Attended meetings and prepared minutes
Prepared reviews, revisions and distributed documents and correspondence
Ordered and maintains supply inventory
Handled budget matters including purchasing, P-Card purchases, and monitored expenses
Prepared reports and correspondence for the Department Chair
Coordinated and hosted international client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers and travel
Supervised the work of others.
Administrative Associate
Developmental Education Administration
Huntsville, TX
01.2012 - 01.2014
Provided administrative duties for the performance of a difficult or complex nature, which require the frequent use of discretion and independent judgment
Responsible for serving in a secretarial capacity for an academic department chair and faculty members or an administrator or supervisor of a department, administrative office or project
Supported the Developmental Education Administration, the Masters of Arts in Higher Education Administration, and Educational Leadership programs
Responsible for the Procurement Card reconciliation
Coordinator over six university student assistants for the Educational Leadership Department.
Administrative Assistant
Education Service Center, Region 6
Huntsville, TX
01.2010 - 01.2012
Interface with program activities in terms of printing, mail outs, workshops, newsletters, etc
Recognized for preparing brochures and events
Maintained school districts databases
Handled staff planning calendars and ESC Works planning and scheduling
Performed routine tasks such as answering the phone, taking messages, message routings and mail
Packaged and shipped materials associated with the M/SFS program
Arrange for travel including hotel and air reservations
Manage paperwork including but not limited to participant databases, reports, applications, etc.
Executive Assistant
Texas Department of Criminal Justice
Huntsville, TX
01.2004 - 01.2009
Provided administrative and technical assistance to an agency executive; reviewed administrative practices and programs and assisted in formulating policies; assisted in planning, preparing, and overseeing the preparation of correspondence, reports, and other documents; and advised agency executive on administrative matters
Member of the Health Services Senior Staff team
Proactively managed an extremely active calendar of appointments, ensuring the Division Director's schedule was followed and respected; planning and scheduling meetings
Coordinated and hosted international client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers and travel
Established and maintained liaison with other agency staff, other agencies and organizations, legislative staff, and the public; prepared recommendations and proposed responses; and interpreted and responded to requests for information
Communicated administrative procedures, standards, and methods; prepared and maintained manuals and publications; assisted in budget preparation; and established and coordinated filing and record keeping systems
Developed administrative procedures, standards, and methods; prepared and maintained manuals and publications; assisted in budget preparation; established and coordinated recordkeeping and filing systems
Planned and scheduled meetings and conferences and prepared agendas; made travel arrangements and prepared related documentation; and coordinated work with other agency departments and divisions, other agencies, legislators, and the public
Created and modified documents in Word, PowerPoint, and Excel
Supervised the work of others.
Education
Associate Degree of Applied Science -
The Court Reporting Institute of Dallas
Dallas, TX
01.1988
Houston Community College
Houston, TX
Real Estate
Champion Beauty College
Houston, TX
The Flight Attendant Academy
Charlotte, NC
Skills
Skills Meticulous and organized
Workload Management
Schedule and calendar management
Business operations understanding
Service-oriented mindset
Professional and polished presentation
Project Management
Office Administration
Administrative Support
Event Planning
Project Coordination
Verbal and written communication
Computer Skills
Additional Work Experience
Available Upon Request
Accomplishments
Staff Excellence Award
Sam Houston State University - 2016
100% Accountability Award
Connecticut Children's - 2020
Outstanding Service and Commitment to the Health Services Division
Texas Department of criminal Justice - 2004
References
References available upon request.
Timeline
Assistant to the Chair - Mass Communication
Sam Houston State University Student Health Center
08.2022 - Current
Administrative Assistant III - Academic Affairs
Connecticut Children's
02.2021 - 08.2022
Executive Assistant
Connecticut Children's Specialty Group
06.2020 - 02.2021
Administrative Assistant III - Academic Affairs
Connecticut Children's
01.2020 - 04.2020
Administrative Assistant II - Academic Affairs
Connecticut Children's
01.2018 - 12.2019
Assistant to the Chair - College of Education
Sam Houston State University
01.2015 - 01.2017
Administrative Associate
Developmental Education Administration
01.2012 - 01.2014
Administrative Assistant
Education Service Center, Region 6
01.2010 - 01.2012
Executive Assistant
Texas Department of Criminal Justice
01.2004 - 01.2009
Associate Degree of Applied Science -
The Court Reporting Institute of Dallas
Houston Community College
Real Estate
Champion Beauty College
The Flight Attendant Academy
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