Summary
Overview
Work History
Education
Skills
Timeline
Generic

Staci Chatterton

Denver,CO

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

19
19
years of professional experience

Work History

Cashier

Big Liquor Warehouse
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Checked personal identifications during alcohol and tobacco sales.
  • Lifted up to 40 pounds at once and used forklift to move heavier loads

Store Team Member

ARC Thrift Store
10.2009 - 01.2010
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Handled customer complaints and issues politely and professionally.
  • Prepared materials for following shift.
  • Walked around facility frequently to check activities.

Fast Food Team Member

Burger King
08.2007 - 07.2008
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Resolved customer complaints independently or with aid of supervisor.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Provided beverage cups and condiments to increase customer convenience
  • Learned duties for various positions and provided backup at key times.
  • Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills, and customer inquiries.
  • Greeted over 200 customers per day and communicated effectively to obtain accurate orders
  • Greeted customers promptly and took orders to keep the flow of traffic moving.
  • Collaborated with team members to quickly fill large orders and serve large parties
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging

Warehouse Associate

Manpower Staffing
05.2006 - 06.2006
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as 20 pounds

Gas Station Cashier

BP Amoco
08.2005 - 04.2006
  • Confirmed stock levels and expiration dates of merchandise.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Arrived on time and dressed professionally in clean company uniform.
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Provided exemplary customer service by addressing patron complaints and providing accurate information.
  • Reported shoplifting, theft and drive-offs to law enforcement.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register to record transactions accurately and efficiently.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Grocery Bagger

King Soopers
05.2004 - 01.2005
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Placed items into bags, boxes or other containers.

Education

Bachelor of Science - Psychology

University of Phoenix
Tempe, AZ
07.2015

Skills

  • Fitting Room Oversight
  • Restocking
  • Product and Service Sales
  • Training and Development
  • Customer Service Excellence
  • Cooperative Attitude
  • Staff Training
  • POS Systems
  • Collecting Carts
  • Loyalty Program Promotion
  • Sweeping and Mopping
  • Microsoft Office
  • Refund Handling
  • Inventory Management
  • Cash Drawer Management
  • Stocking and Replenishing
  • Coin and Currency Counting
  • Adaptable and Flexible
  • Verbal and Written Communication
  • Price Identification
  • Customer Assistance
  • Money Handling
  • Purchase Assistance
  • Social Perception
  • Efficient Service
  • Family Schedule Development
  • Homework Assistance
  • Occupational Health and Safety
  • Stockroom Maintenance
  • Invoice Verification
  • Inventory Organization
  • Material Stacking
  • Quantity Calculations
  • Warehouse Operations
  • Health and Safety

Timeline

Cashier

Big Liquor Warehouse
09.2022 - Current

Store Team Member

ARC Thrift Store
10.2009 - 01.2010

Fast Food Team Member

Burger King
08.2007 - 07.2008

Warehouse Associate

Manpower Staffing
05.2006 - 06.2006

Gas Station Cashier

BP Amoco
08.2005 - 04.2006

Grocery Bagger

King Soopers
05.2004 - 01.2005

Bachelor of Science - Psychology

University of Phoenix

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Staci Chatterton