Summary
Overview
Work History
Education
Skills
Timeline
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Staci Darby

Summary

Experienced professional with over ten years in quality control. Strong foundation in ensuring transaction accuracy and compliance. Expertise in identifying and resolving discrepancies to maintain operational standards. Known for fostering team collaboration and consistently delivering results. High level of skill in data verification and process improvement.

Overview

14
14
years of professional experience

Work History

Truck Checker

Keurig Dr Pepper
06.2023 - Current
  • Securing and monitoring the loading of trucks, ensuring the correct products are selected and loaded in the right quantities
  • Compare product labels, tags, or tickets, shipping manifests, purchase orders, and bills of lading to verify accuracy of shipment contents, quality

Starbucks Shift Supervisor

Aimbridge Hospitality
03.2021 - 02.2023
  • Assisting the store manager in executing store operations during scheduled shifts
  • Interview for new baristas
  • Place food and supply orders
  • Delivering customer satisfaction
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.

Guest Reception Agent

AC Hotel
09.2020 - 01.2022


  • Managed online and telephonic bookings
  • Verified guests' payment methods during check-in
  • Reviewed and answered guests' questions and resolved any issues
  • Developed meaningful relationships with returning clientele, promoting brand loyalty through recognition efforts.
  • Managed high call volume, promptly addressing inquiries and resolving issues.

Cashier/Team Leader

Whataburger
02.2014 - 03.2020


  • Push out orders in a timely manner
  • Stock and clean the store
  • Work closely with the Restaurant Manager ensuring all operating procedures are followed
  • Adheres to all safety policies and procedures
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.

Dispatcher

AMERICAN RESIDENTIAL SERVICES LLC
09.2014 - 07.2016
  • Goal oriented self -starting, and energetic, very pleasant telephone demeanor and I demonstrate good customer service
  • Plan, coordinate and direct the overall functions related to service call
  • Maintain a positive work environment
  • Computer Skills (Access, Excel, Word, Outlook)
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Cashier/ Assistant Manager

Resie's Chicken and Waffles
08.2011 - 07.2012


  • Opening and setting up and closing the restaurant
  • Taste the food before we open to make sure its pleasing to our customers
  • Complete scheduling and making daily deposits
  • And answered any questions or concerns that customers may have
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.

Education

High School Diploma -

Kashmere Senior High
Houston, TX
01.2005

Skills

  • POS
  • Shift Management
  • Computer Skills
  • Assistant Manager Experience
  • Administrative Experience
  • Money handling
  • Microsoft Word
  • Customer service

Timeline

Truck Checker

Keurig Dr Pepper
06.2023 - Current

Starbucks Shift Supervisor

Aimbridge Hospitality
03.2021 - 02.2023

Guest Reception Agent

AC Hotel
09.2020 - 01.2022

Dispatcher

AMERICAN RESIDENTIAL SERVICES LLC
09.2014 - 07.2016

Cashier/Team Leader

Whataburger
02.2014 - 03.2020

Cashier/ Assistant Manager

Resie's Chicken and Waffles
08.2011 - 07.2012

High School Diploma -

Kashmere Senior High

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Staci Darby