Summary
Overview
Work History
Education
Skills
Timeline
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Staci Davis

Conroe,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Requirements Analyst

Simplify Telecom Inc.
03.2015 - 05.2020
  • Liaison between business group and 3developers for any changes made to their proprietary software
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Responsible for quarterly release notes documenting changes made in last release and impacted groups
  • Assisted with bug and update testing when necessary.
  • Collaborated with cross-functional teams to ensure accurate requirement translation into functional specifications.
  • Developed training materials for end-users to facilitate smooth adoption of new system features.

System Analyst

Aon Hewitt Associates
08.2009 - 07.2013
  • Lead various training classes
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Coordinate and coach Setup Analysts on configuration and testing of technology platform
  • Responsible for deployment and completion of projects (national and client specific)
  • Convert, update, and maintain client requirements according to comprehensive analysis specifications
  • Managed deployment of daily XML for 8 clients
  • Design, update, and complete unit, integration, regression, and acceptance test plans
  • Managed upgrade of client-specific software for 8 clients
  • From July 2011 through July 2013 worked in dual role between multiple pillars within Connections group
  • Managed deployment of Aetna Alternate Id project on 11 clients including creating blueprints, documentation, and test plans for successful deployment
  • Assist with deployment (or migration) of new system updates into production environment
  • Subject Matter Expert for Connections Implementations – Configuration and Requirements
  • Served as technical liaison for Requirements and Ongoing pillars.
  • Investigated system issues and implemented resolutions to reduce downtime.

Business Analyst

Aon Hewitt Associates
01.2005 - 11.2010
  • Completed 10 implementations and conversions
  • Created and executed test plans
  • Responsible for analysis and testing of all updates made to connections file
  • Project Manager for Service Corp International during Annual Enrollment
  • Acted as Eligibility Process Owner for Global Sourcing team
  • Responsible for delivery of weekly eligibility files to health plans for multiple clients
  • Work closely with other team members to ensure all data is correct before files went out
  • Responsible for monthly premium reporting to health plans for multiple clients
  • Monitor jobs and resolve job failures in timely manner.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

Education

EKG Certification Program -

Lone Star College
The Woodlands, TX
04.2023

Bachelor of Business Administration in Management Information Systems -

Sam Houston State University
Huntsville, TX
05.2001

Skills

  • Customer Focus
  • Creative and Innovative
  • Problem-solving abilities
  • Critical Thinking
  • Computer Proficiency
  • Process Documentation
  • Verbal and written communication
  • Technical Support
  • Attention to Detail
  • Punctual and Reliable
  • Problem-Solving

Timeline

Requirements Analyst

Simplify Telecom Inc.
03.2015 - 05.2020

System Analyst

Aon Hewitt Associates
08.2009 - 07.2013

Business Analyst

Aon Hewitt Associates
01.2005 - 11.2010

EKG Certification Program -

Lone Star College

Bachelor of Business Administration in Management Information Systems -

Sam Houston State University

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Staci Davis