Staci Duncan
Summerton,SC
Summary
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Regional Operations Manager
CPS Solutions
12.2019 - Current
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted development on software tools and enhancement to maximize efficiencies across multiple teams.
Purchasing Coordinator
Southern Ohio Medical Center
08.2016 - 12.2019
- Maintained complete documentation and records of all purchasing activities.
- Verified delivery of correct materials amounts to production pallets at right time.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Performed monthly reconciliation of open purchasing orders.
- Computed and created purchase orders in MacroHelix and Meditech to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Education
Advanced Certified Pharmacy Technician
Pharmacy Technician Certification Board
05.2022
High School Diploma -
Greenup County High School
Greenup, KY2010
Skills
- Compliance Management
- Staffing Oversight
- Federal Regulations
- Outstanding Communication Skills
- Excellent Interpersonal Skills
- Knowledge of Performance Tracking
- Strategic Planning
- Expense Tracking
- Staff Supervision
- Analytical Thinking
- Logistics Coordination
- Microsoft Office Suite
- Organizational Skills
- Facility Management
- Cross-functional Collaboration
- Team Leadership
- Business Development
- Customer Service
Timeline
Regional Operations Manager
CPS Solutions
12.2019 - Current
Purchasing Coordinator
Southern Ohio Medical Center
08.2016 - 12.2019
Advanced Certified Pharmacy Technician
Pharmacy Technician Certification Board
High School Diploma -
Greenup County High School
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