Staci Estrada
Reception Administrator
Paso Robles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist Administator position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
805 Law Group
08.2022 - 10.2022
- Acted as first point of contact and set appointments for prospective clients.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Office Assistant
Nick Mederos, CPA
03.2021 - 05.2021
- Edited and proofread documents for accuracy and completeness.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Updated clients tax information through intuit software
- Called clients for tax return pick up
Receptionist
Andre, Morris & Buttery A Law Corporation
10.2016 - 09.2019
- Assisted with onboarding new clients and securing paperwork completion.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Compiled information from files and research to satisfy information requests.
- Routed incoming mail and messages to relevant personnel without delay.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Arts - Business Administration And Management
Santa Barbara Business College - Santa Maria
Santa Maria, CA03.1990
Skills
- Appointment Setting
- Document Retrieval
- Document Scanning and Digitization
- Workflow Processes
- Clerical Support
- Multi-Line Phone Operation
- Customer Care
- Payment Collection
Additional Information
References
Jennifer Dawson 805-835-6386 jenniferdawsonrealtor@gmail.com
Lucy Reyes 805-862-5798 lucero@comstockandwagner.com
Shelly Estrada 805-538-4421 sestrada2162@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist Administrator
805 Law Group
08.2022 - 10.2022
Office Assistant
Nick Mederos, CPA
03.2021 - 05.2021
Receptionist
Andre, Morris & Buttery A Law Corporation
10.2016 - 09.2019
Associate of Arts - Business Administration And Management
Santa Barbara Business College - Santa Maria
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