Summary
Overview
Work History
Education
Skills
Timeline
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Staci Harris

Atlanta,GA

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

10
10
years of professional experience

Work History

Human Resources Coordinator

Maries Family Healthcare
01.2021 - Current
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Handle daily operations of Payroll Department by producing accurate and timely processing of company payroll.

Spa Coordinator

Trilogy Spa Holdings
08.2017 - 12.2020
  • Answered questions about spa, treatments offered and spa's amenities.
  • Maintained solid knowledge base of all spa and resort products and services.
  • Interacted with 50 guests daily and provided positive impression of spa.
  • Grew repeat client base through effective marketing and customer service.
  • Led spa tours for new members to familiarize guests with services provided.
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.

Customer Service Manager

Sodexo Remote Sites
10.2013 - 07.2017
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and offered unique discount options to drive interest in new product lines.

Education

Associate of Business Administration -

Louisiana Delta Community College
Monroe, LA

Skills

  • Wages and Salary
  • Sort and Vet Applicants
  • Quarterly Reviews
  • Manage Employee Relations
  • Time Management
  • New Hire Training

Timeline

Human Resources Coordinator

Maries Family Healthcare
01.2021 - Current

Spa Coordinator

Trilogy Spa Holdings
08.2017 - 12.2020

Customer Service Manager

Sodexo Remote Sites
10.2013 - 07.2017

Associate of Business Administration -

Louisiana Delta Community College

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Staci Harris