Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
Work History
Remarketing Logistic Coordinator
Enterprise Holdings
10.2022 - Current
Tracked vehicles and notified the sales team and supervisor of status or potential delays.
Generated purchase orders and information required for customer deliveries.
Developed strategies to optimize utilization of available resources.
Performed daily audits and assessments of logistics processes and logs to identify weaknesses and delays to improve delivery time
Management Assistant
Enterprise Car Rental
07.2020 - 10.2022
Drove sales and customer service while assisting guests with rental vehicle services.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased customer service success rates by quickly resolving issues.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Retail Customer Service Associate
FedEx Office
02.2019 - 07.2020
Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
Assembled completed orders and processed accurate payments to minimize accounting errors.
Protected products from damage by using proper packaging and bagging techniques.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Bachelor of Science - Diagnostic Medical Sonography
Platt College - Riverside
Riverside, CA
07.2016
Skills
Cost Control
Company Procedure Adherence
Inventory Management
Performance Management
Spreadsheet Tracking
Analytical Thinking
Timeline
Remarketing Logistic Coordinator
Enterprise Holdings
10.2022 - Current
Management Assistant
Enterprise Car Rental
07.2020 - 10.2022
Retail Customer Service Associate
FedEx Office
02.2019 - 07.2020
Bachelor of Science - Diagnostic Medical Sonography