Staci Kienitz
Haslett,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
6
6
years of professional experience
Work History
Secretary 8
State of Michigan MDARD/BES/CPU
Lansing , MI
03.2019 - Current
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Assisted with accounts receivable and accounts payable functions.
- Processed documents and materials for dissemination to appropriate parties.
- Managed multiple calendars and contacts using computer software.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Produced and distributed memos, newsletters and other forms of communication.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Drove customer feedback to deliver information to management for corrective action.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Created and updated spreadsheets to track and report data.
- Maintained organized filing system of paper and electronic documents.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Updated contact lists on a regular basis; created new contacts as needed.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Assisted with special projects or tasks related to departmental functions upon request.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Coordinated meeting logistics such as room reservations and catering services.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Secretary 9
Michigan State Police
Dimondale , Michigan
12.2017 - 03.2019
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Coordinated meeting logistics such as room reservations and catering services.
- Assisted with special projects or tasks related to departmental functions upon request.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Assisted with accounts receivable and accounts payable functions.
- Created and updated spreadsheets to track and report data.
- Processed documents and materials for dissemination to appropriate parties.
- Managed multiple calendars and contacts using computer software.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Produced and distributed memos, newsletters and other forms of communication.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Education
Some College (No Degree) - General Literature
Lansing Community College
Lansing, MISkills
- Proofreading expertise
- Letter writing
- Meeting Coordination
- Customer Service
- Calendar Management
- Appointment Scheduling
- Supply Ordering
- Database Management
- Confidentiality understanding
- File Management
- Database Maintenance
- Verbal and written communication
- Meeting Support
- Minute Taking
- Prioritization and time management
- Travel Arrangements
- Mail distribution
- Business Correspondence
- File systems management
- Organization
- Schedule Management
- Document Preparation
- Digital File Management
- Spreadsheet Management
- Filing experience
- Spreadsheet tracking
- Clerical Support
- Mail Management
- Appointment Coordination
- Bookkeeping
- Scheduling
- Event Coordination
- Electronic Records Management
- Administrative Support
- Travel administration
- Recordkeeping
- Sensitive material handling
- Meeting planning
- Project Planning
- Correspondence Writing
- Data Entry
- Database entry
- Interpersonal Communication
- Project Schedule Coordination
- Self Motivation
- Reliability
- Order Placement
- Social media knowledge
- Analytical Thinking
- Team building
- Clear Communication
- Effective Communication
- Excellent Communication
- Problem-solving abilities
- Paperwork drafting
Affiliations
- Sewing
- Crocheting
- Cooking
- Party planning
- Grandkids
- Animal lover
- Camping
- Travel
- Hiking
- Music
References
References available upon request.
Timeline
Secretary 8
State of Michigan MDARD/BES/CPU
03.2019 - Current
Secretary 9
Michigan State Police
12.2017 - 03.2019
Some College (No Degree) - General Literature
Lansing Community College
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