Staci Kiesel
Choctaw,OK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Store Manager
Dollar Tree
Choctaw, OK
03.2019 - Current
- Performed regular price checks to ensure competitive pricing.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with safety regulations and company policies.
- Developed strategies to maximize sales and profitability.
- Maintained accurate records of employee performance reviews.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Assistant Manager
Papa Johns
Del City, OK
05.2018 - 05.2019
- Supervised daily operations including scheduling shifts, assigning duties.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
Education
Associate of Applied Science - Paralegal
Brown Mackie College - Dallas
Garland, TX11-2016
Skills
- Loss Prevention
- Retail Inventory Management
- Customer Service Management
- Employee Training
- Shift Scheduling
- Store Merchandising
- Store opening and closing procedures
- Cash Management
Timeline
Store Manager
Dollar Tree
03.2019 - Current
Assistant Manager
Papa Johns
05.2018 - 05.2019
Associate of Applied Science - Paralegal
Brown Mackie College - Dallas