Staci Linderman
San Antonio,TX
Summary
Strategic healthcare leader with 20 years of progressive leadership within organ procurement and clinical operations at Texas Organ Sharing Alliance. Proven record of advancement from frontline Organ Recovery Coordinator to Associate Director of Clinical Services. Recognized for driving clinical excellence, improving donor conversion performance, strengthening regulatory compliance, and building high-performing multidisciplinary teams. Skilled in operational strategy, quality systems, performance management, and hospital partner engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Director of Clinical Services
Texas Organ Sharing Alliance
01.2018 - Current
- Senior clinical leader responsible for oversight of clinical operations, regulatory compliance, quality initiatives, and multidisciplinary team performance across a high-volume organ procurement organization.
- Assisted with development of the first Donor Care Unit (DCU), Center for Life (CFL); oversee daily functions and operations with University Hospital leadership.
- Assisted in development of the second DCU, Center for Hope (CFH), and third DCU, Methodist Donor Care Unit (MDCU); oversee daily clinical operations of all DCUs.
- Implement and run Quality Initiative meetings for CFL and CFH to drive quality improvement and compliance initiatives.
- Assisted with development of Donor Services Center
- Assist clinical leadership with maintaining and developing standard operating procedures, work instructions (WIs), and all clinical forms for clinical department.
- Developed the process for CFL biorepository in collaboration with University Hospital; conduct monthly meetings and reconcile research recoveries.
- Manage and lead Procurement and Inventory Coordinators, Perfusion and Procurement Supervisors and Manager, Materials Management Coordinator, and Donor First Assist staff.
- Organized and implemented the United Network of Organ Sharing (UNOS) GPS organ tracking system for the organization.
- UNOS administrator.
- Serve as the clinical contact for all research organizations.
- Serve as primary project manager for development and maintenance of all aspects of the slide prep process, including employee training and continued development
- Assist with initiating and maintaining perfusion services, including Paragonix devices, Organ Ox, and Normothermic regional perfusion (NRP).
- Project manager for transportation services Nationwide Organ Recovery Transport Alliance (NORA), overseeing operational planning, logistics, and process improvements for organ transport.
- Lead Administrator on Call (AOC) team and maintain scheduling; serve as backup AOC to ensure operational coverage.
- Work closely with the education team to ensure timely completion of all clinical orientation.
- Lead and mentor clinical managers and supervisors, fostering leadership development, succession planning, and operational excellence.
- Provide strategic leadership and operational oversight for clinical services across multiple regions, supporting sustained growth in organ recovery volume.
- Lead performance improvement initiatives resulting in measurable increases in donor authorization and organ utilization rates.
- Collaborate with the quality team to ensure high-quality, compliance-driven work across all clinical operations and donor care units.
- Conduct interviews for all clinical positions and participate in hiring decisions to ensure strong staffing and team alignment.
- Oversee regulatory readiness and compliance with CMS, OPTN, and internal quality standards.
- Partner with hospital executives, physician leaders and TOSA Medical Director to strengthen collaboration, streamline recovery processes, and enhance donor family experience.
- Drive data-informed decision-making to improve case management efficiency and resource allocation.
Clinical Manager
Texas Organ Sharing Alliance
01.2016 - 01.2018
- Directed daily clinical operations and performance of Organ Recovery Coordinators (ORCs) and Organ Procurement Coordinators (OPCs) across multiple hospital systems.
- Continued functioning in the AOC role to support operational coverage and provide direct case oversight as needed.
- Mentored staff to strengthen clinical competency, confidence, and leadership development.
- Supervised ORCs and OPCs, ensuring performance accountability and regulatory compliance.
- Conducted interviews, participated in hiring decisions, and oversaw onboarding and development of new hires.
- Standardized workflows to improve response times and case coordination efficiency.
- Implemented structured coaching and accountability processes that strengthened team engagement and performance outcomes.
- Collaborated with quality department to reduce documentation errors and improve audit readiness.
- Facilitated cross-functional collaboration between AOCs, Medical Director, and hospital teams to optimize donor management and organ placement.
- Maintained clinical staffing schedules for all regions to ensure appropriate coverage and operational readiness.
- Approved requested time off and managed timesheet approvals to ensure payroll accuracy and staffing balance.
- Approved employee expense reports in alignment with organizational policy and budget oversight.
- Worked closely with the Clinical Director to implement quality initiatives and strengthen staff engagement strategies.
Educator & Clinical Supervisor
Texas Organ Sharing Alliance
01.2014 - 01.2016
- Designed and implemented structured onboarding and competency programs for new clinical staff.
- Reduced orientation time while improving readiness and confidence of new hires.
- Served as Administrator on Call for donor referral process and donor cases, ensuring compliance with all outside stakeholders and clinical best practices.
- Conducted skills validation, training, and continuing education sessions to maintain high clinical standards.
- Oversaw new hire orientation process, ensuring timely progression to independent practice.
- Maintained clinical staffing schedules for the Central Region to ensure appropriate coverage and operational readiness.
- Approved requested time off and managed timesheet approvals to ensure payroll accuracy and staffing balance.
- Approved employee expense reports in alignment with organizational policy and budget oversight.
- Worked closely with the Clinical Director to implement quality initiatives and strengthen staff engagement strategies.
Organ Recovery Coordinator
Texas Organ Sharing Alliance
01.2006 - 01.2014
- Coordinated complex multi-organ donor cases across hospital systems, ensuring regulatory compliance and optimal organ utilization.
- Led family authorization discussions with compassion and professionalism, supporting donor families during critical moments.
- Directed OR logistics and multidisciplinary teams during organ recovery procedures.
- Maintained strong relationships with hospital staff, medical examiners, and transplant centers.
- Completed monthly quality review for Central region
- Recognized for clinical expertise, reliability, and leadership potential leading to advancement into supervisory roles.
Education
Bachelor of Science in Nursing - BSN
Texas Tech Health Sciences Center
Skills
- Project management
- Analytical thinking
- Coaching and mentoring
- Team collaboration and leadership
- Process improvement
- Strategic planning
- Data analysis
- Clinical operations and Organ procurement
Certification
- Registered Nurse (RN)
- Certified Procurement Transplant Coordinator (CPTC)
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Basic Life Support (BLS)
Timeline
Associate Director of Clinical Services
Texas Organ Sharing Alliance
01.2018 - Current
Clinical Manager
Texas Organ Sharing Alliance
01.2016 - 01.2018
Educator & Clinical Supervisor
Texas Organ Sharing Alliance
01.2014 - 01.2016
Organ Recovery Coordinator
Texas Organ Sharing Alliance
01.2006 - 01.2014
Bachelor of Science in Nursing - BSN
Texas Tech Health Sciences Center