Staci Nunez
Healthcare Administration
Odem,Texas
Summary
- Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.
- Highly skilled and enthusiastic professional with more than 4 years of experience managing operations in offices. Successfully oversee human resources, budgeting, supply management and client services. Developed and led productive and efficient office staff. Contributed to high-volume practices by providing exceptional customer service.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant
CEC CORROSION SERVICEs
Sinton, TX
11.2017 - 05.2018
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Created PowerPoint presentations for business development purposes.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Produced monthly audit reports for clients using advanced Excel spreadsheet functions.
- Organized, sorted and checked corrosion reports and input data against original documents.
- Performed more than eight hours a day of 10-key actions while maintaining accuracy.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sent completed entries to operations manager for evaluation and final approval.
- Obtained scanned records and uploaded into database.
- Evaluated source documents to locate information needed for each data entry field.
- Scanned files, eliminating outdated records.
- Kept optimal quality levels to prevent critical errors to ensure the integrity of the clients metal structures were working at optimum performance.
- Corrected any data entry error to prevent later issues such as duplication or data degradation on the client's cathodic protection systems.
- Added documents to file records and created new records to support filing needs.
City Clerk
City Of Odem
Odem, Texas
12.2014 - 11.2017
- Worked closely with city personnel in development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems.
- Participated in administration of municipal elections, including preparing and distributing ballots, training election officers and tabulating results.
- Updated documents such as municipal codes and city charters.
- Performed budgeting duties, including assisting in budget prep, expenditure review and budget administration.
- Maintained fiscal records and accounts.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Issued public notification of all official activities or meetings.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Researched information in municipal archives upon request of public officials or private citizens.
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Monitored all company inventory to ensure stock levels and databases were updated.
- Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
- Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by State.
- Conducted routine sampling of drinking water and public water following standard operating procedures.
- Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Directed and coordinated plant workers engaged in routine operations and maintenance activities.
- Generated financial statements and reports detailing accounts receivable status
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Disbursed petty cash by recording entries and verifying documentation.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Promoted consistent accuracy of billing information by reconciling 2000 plus accounts monthly.
- Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
- Input financial data and produced reports.
- Entered figures using 10-key calculator to compute data quickly.
- Maintained relationships with vendors and managed invoices for services used.
- Followed up with appropriate parties to obtain prompt payments.
- Completed and processed average of Numbe
- Completed purchase orders and customer invoices each quarter.
- Reconciled past due accounts with outstanding invoices.
- Accepted payments for the water department and discussed remaining balances with customers to take accounts to zero.
- Kept all patient information secure and confidential.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Executed billing tasks and recorded information in company databases.
- Collected data to complete detailed financial reports for stakeholders and management.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Applied more than 400 payments per week.
Field Service Manager
Securitas SCIS
Corpus Christi, Texas
03.2014 - 12.2014
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Directed training and retraining of employees to boost performance and enhance business results.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Processed payroll garnishments such as tax liens and child support.
- Submitted reports on payroll activities.
- Led payroll production for nine locations.
- Calculated payroll deductions and processed payroll to meet preset requirements.
- Maintained daily bookkeeping report.
- Drafted security operating procedures and training materials for human resources department.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Screened vendors and contractors before granting access to restricted areas within the refineries.
- Demonstrated commitment to public safety by patrolling units.
- Maximized data collection accuracy scores and recorded, stored and analyzed security information with zero discrepancies.
- Trained new security officers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Monitored property and investigated any areas of suspicion.
- Improved security awareness by holding workshops for company employees.
Optician
Wavefront Eyecare
Portland , Texas
2013.10 - 2014.03
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Contacted patients when eyeglasses or contact lenses arrived in store.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Recorded measurements accurately and placed orders with eyeglass manufacturers.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Completed specialized test, including field of vision, OCTs and pachymetry evaluations.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Prepared work orders outlining all specifications for new lenses and frames.
- Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
Intake Sergeant
LCS Coast Bend Detention Center
Robstown , Texas
2011.11 - 2013.10
- Maintained custody and control of inmates housed in the intake unit.
- Supervised and directed movement during various activities on and off the unit.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Created and maintained arrest files on all inmates processed through jail.
- Established positive working relationships and maintained boundaries with resident offenders.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Arranged for medical and dental care of inmates.
- Delivered inmates to court dates and returned safely by following protocols.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Completed and maintained records to book and process prisoners at CS Coastal Bend Detention Center.
- Completed intake paperwork, fingerprints and searches.
- Determined and assigned inmates to appropriate housing.
- Booked new inmates into facility and processed inmates for release.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Correctional Officer
Texas Department Of Criminal Justice
Beeville , TX
01.2007 - 11.2011
- Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
- Investigated attempted escapes and conducted searches for escaped inmates.
- Searched building and grounds, living quarters and work areas for contraband.
- Completed dorm sanitation and maintenance checks and reported results to management.
- Supervised and directed inmate movement during various activities on and off campus.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted routine and emergency head counts.
- Delivered inmates to work sites and returned safely by following protocols.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Received and accounted for personal possessions and determined inmate work assignments.
- Supervised daily activities, including school, meals and recreation time.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Observed behavior of residents individually and in groups.
Education
Bachelor's Of Science - Health Administration
University Of Phoenix
Tempe, AZ 01.2016 - 01.2021
Master of Science - Health Administration
University Of Phoenix
Tempe, AZ 02.2021 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Office administration
Spreadsheet management
Payroll and budgeting
Recordkeeping
Documentation and reporting
Mail handling
Administrative support
Mail distribution
Information security
Staff Management
Performance improvement
Database Management
Attendance record management
Sorting and labeling
Presentation design
Policy and procedure modification
Bookkeeping
Documentation and control
Writing reports
Filing and data archiving
Records management
Customer and client relations
Invoice Processing
Multi-line phone proficiency
Office management
Report Development
Conference planning
Purchase orders organization
Time management
Report analysis
Supervising staff
Workers' compensation
Employee training and development
Scheduling
Process optimization
Safety and security enforcement
Crisis intervention training
Safety and security
Conflict resolution skills
Surveillance
Emergency Response
Crime Prevention
Firearm operations trained
File and records management
Emergency Management
Relationship building and management
Self-defense techniques
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Master of Science - Health Administration
University Of Phoenix
02.2021 - Current
Administrative Assistant
CEC CORROSION SERVICEs
11.2017 - 05.2018
Bachelor's Of Science - Health Administration
University Of Phoenix
01.2016 - 01.2021
City Clerk
City Of Odem
12.2014 - 11.2017
Field Service Manager
Securitas SCIS
03.2014 - 12.2014
Optician
Wavefront Eyecare
2013.10 - 2014.03
Intake Sergeant
LCS Coast Bend Detention Center
2011.11 - 2013.10
Correctional Officer
Texas Department Of Criminal Justice
01.2007 - 11.2011