Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haley Deleon

Edroy,TX

Summary

Proven achiever with extensive experience in customer service and housekeeping, notably at Bay LTD. Excelled in roles requiring problem-solving and teamwork, consistently exceeding expectations. Skilled in sanitation standards and customer relationship building, I increased repeat business and optimized productivity. Demonstrated leadership by training teams and managing supplies, achieving top performer status through strategic sales plans. Goal-driven with any position or environment using solid skills and past experience. Collaborates with others to meet deadlines. Communicates effectively with co-workers and customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housekeeping Aide

Bay LTD
06.2022 - 02.2024
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
  • Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.

Sales Representative

Hibbett Sporting Goods
08.2020 - 06.2022
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Lead Sandwich Maker

SUBWAY®Restaurants
10.2018 - 08.2020
  • Increased repeat business through attentive listening to customer feedback on taste preferences or dietary needs, leading to customized orders that delighted patrons.
  • Actively participated in community events as a representative of the establishment, contributing positively to local engagement efforts.
  • Assisted with suggesting new sandwich options to customers based on their preferences and seasonal ingredients.
  • Collaborated with team members to ensure consistency in sandwich preparation and presentation.
  • Demonstrated leadership abilities by overseeing shifts as needed when the manager was unavailable.
  • Upheld strict food safety standards by maintaining a clean and organized work environment.
  • Trained new employees on company policies, procedures, and sandwich-making techniques, improving overall team performance.
  • Kept workplace clean and organized in line with restaurant policies.

Education

High School Diploma -

Odem High School
Odem, TX

Skills

Customer Service

Housekeeping

Chemical Handling

Customer service-focused

Health and safety compliance

Sales expertise

Relationship Building

Product and service knowledge

Complex Problem-Solving

Sanitation Standards Compliance

Order Processing Efficiency

Budget Management Experience

Food presentation techniques

Quality control proficiency

Staff scheduling expertise

Team Building Capabilities

Teamwork and Collaboration

Multitasking and Prioritizing

Problem-Solving

Certification

  • Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
  • Certified EKG Technician (CET) - National Healthcare Association.

Timeline

Housekeeping Aide

Bay LTD
06.2022 - 02.2024

Sales Representative

Hibbett Sporting Goods
08.2020 - 06.2022

Lead Sandwich Maker

SUBWAY®Restaurants
10.2018 - 08.2020

High School Diploma -

Odem High School
Haley Deleon