Staci Oliver

Gondola cast member duties include adherence to the 5 Keys and all safety requirements for Gondola operations. Operate Skyliner and assist guests in loading and unloading procedures. Provide narrations and instructions of varying lengths to guests. Provide audience/crowd control. Custodial cast member duties included cleaning tables, emptying trash cans, cleaning restrooms, sweeping, and general cleaning. Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Assisted front office functions of patient check-in and check-out. Managed front desk operations for 20+ medical staff with 4000+ monthly patient encounters. Facilitated interdisciplinary collaboration among various departments within the clinic, promoting a cohesive approach to patient care management plans. Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance. Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out. Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.

Performed patient hospital admissions, discharges, and bed transfer procedures for 370 bed inpatient hospital. Contributed to increased hospital efficiency by creating data base to track all patient movements. Accurately maintained electronic health records and promptly updated patient information. Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times. Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.

Led multidisciplinary medical team of 70+ personnel. Oversaw daily operations across five departments, ensuring seamless coordination and efficient execution of tasks. Maintained compliance with service/unit policies, objectives, and communication goals. Steered Preventive Health Assessment program for 2.8K personnel/ achieved 98% currency rate. Created medical readiness system training program/trained 43 team members in successful strategies to meet operational requirements. Skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. Utilized multiple technology and software applications. Demonstrated strong organizational and time management skills while managing multiple projects and deadlines. Worked flexible hours across night, weekend, and holiday shifts. Managed $174K budget and resources, optimizing allocation for maximum impact on military readiness.