Professional retail worker with solid experience in high-volume cash handling and transaction processing. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in customer service, accuracy in financial transactions, and maintaining security protocols. Reliable and efficient, ensuring smooth operations and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Cage Cashier
Silverado Casino & Restaurant
04.2025 - 06.2025
Processed customer transactions accurately and efficiently using cash handling systems.
Maintained organized cash drawers to ensure accountability and minimize discrepancies.
Assisted customers with inquiries, providing exceptional service and support.
Adhered to gaming regulations and company policies to ensure compliance at all times.
Quickly and accurately counted drawers at start and end of each shift.
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
Processed various cash transactions and answered gaming customer questions.
Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.
Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
Established trustworthiness among customers and colleagues alike through consistent reliability in completing tasks without error.
Helped patrons access funds by cashing checkers and processing credit card advances.
Performed check cashing for customers based on company policies.
Protected customers by following information security procedures and maintaining confidentiality of transactions.
Material Handler
Panasonic Energy-Lithium Division
08.2023 - 03.2025
Maintained cleanliness and organization of work area to promote safety standards.
Operated pallet jacks for efficient material movement and storage.
Inspected incoming materials for quality assurance before acceptance into inventory.
Followed established safety guidelines to minimize workplace accidents and injuries.
Participated in training sessions on equipment operation and safety procedures for new hires.
Transported inventory items to appropriate locations.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Ensured compliance with safety regulations, leading to reduction in workplace accidents.
Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
Assembled pallets and crates for secure transportation of materials.
Verified documentation and condition of freight to assure quality standards were achieved.
Strapped items down over protective padding to secure throughout transportation.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Warehouse Worker
Amazon
09.2020 - 06.2023
Operated pallet jacks to efficiently move inventory within warehouse.
Trained new employees on proper warehouse procedures and equipment operation.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as [Number] pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Reduced waste, implementing recycling procedures for packaging materials.
Optimized storage space, rearranging items to better utilize available square footage.
Worked fast to complete tasks and meet daily deadlines.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Evaluated customer needs and feedback to drive product and service improvements.
Deli/Bakery Specialist
Kroger
04.2014 - 09.2020
Managed deli operations, ensuring compliance with food safety and sanitation standards.
Trained and mentored new staff on product preparation and customer service best practices.
Increased sales through effective upselling of premium deli products and side dishes.
Ensured proper food safety protocols were followed, resulting in zero health code violations during tenure.
Enhanced customer satisfaction by providing personalized deli recommendations and maintaining a clean and organized workspace.
Provided excellent customer service by promptly addressing concerns and offering suitable solutions.
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Made food according to standard recipes with requested changes for customer satisfaction.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Offered product samples to customers, generating additional sales through taste-testing.
Monitored inventory levels to order new supplies and maintain consistent stock.
Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Replenished serving stations with fresh food and cleaned up spills.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Prepared salads, soups and sandwiches for customers.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Filled out daily shift log to record amount of food prepared, used and leftover.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.