Summary
Overview
Work History
Education
Skills
Timeline
Generic

Staci Pedro

Pine Grove,CA

Summary

Experienced and accomplished sales professional with a proven track record of consistently surpassing product revenue and customer targets. Demonstrates exceptional skills in ensuring customer satisfaction and driving company growth, while staying abreast of current market trends. Possesses over 12 years of successful sales and business development experience, delivering impressive results and contributing to the overall success of organizations.

Overview

13
13
years of professional experience

Work History

Territory Manager

Bidadoo Auctions
03.2024 - Current
  • Lead the Team in sales in first 6 months, will end the year in strong second position for the Western US Region.
  • Managed customer base in excess of 210 customers in 2 state territory.
  • Successfully added 12 new customers in the last 10 months.
  • Managed our entire customer portfolio both internally and externally through our CRM in salesforce.
  • Researched competitor activity used findings to develop sales growth strategies.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Company leader in tracking, recording key company KPI's through our CRM.
  • Improved customer satisfaction as well as retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Collaborated with marketing to develop territory-specific promotional materials, ensuring messaging was consistent with market conditions.

Inside Sales Representative

Ritchie Brothers Auctioneers
01.2018 - 02.2024
  • Company leading sales associate for 5 out of 6 years in Northern California.
  • Generated equipment sales in excess of $ 100,000,000 million at my time with RB, while averaging just over $ 700,000 thousand, per week.
  • Educated and explained our equipment purchasing journey to both new and existing customers.
  • Effective sales leader that allowed me to showcase my skills at researching leads from inbound calls while matching those needs with buyers requests.
  • Able to drive extremely high rate of sales profits from a competitive offer / counteroffer business practice.
  • Collaborated with other sales representatives, marketing as well as other departments to generate leads while closing sales.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Used CRM software to maintain detailed contact logs and account records.

Senior Sales Associate

Macys Department Store
01.2012 - 01.2018
  • Awarded Best Customer Service Rep two years running.
  • Multiple time winner for the Top monthly sales associate award.
  • Managed approximately 25 to 30 inbound & outbound calls to customers for upcoming sales promotions while providing personalized product guidance for maximum customer service.
  • Opened new sales accounts and performed daily department tasks.
  • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.

Education

High School Diploma -

Castro Valley High
Castro Valley
05.1989

Some College (No Degree) - Marketing

Chabot College
Hayward, CA

Skills

  • Motivated by maintaining customer satisfaction and contribution to companies success
  • Excellent client relations
  • Reliable strong time management and workload prioritization
  • Excellent written / verbal communication
  • Account management
  • Problem solver
  • Relationship building
  • Multitasking and organization
  • Team collaboration and leadership
  • Business development and planning
  • Sales leadership
  • Market research

Timeline

Territory Manager

Bidadoo Auctions
03.2024 - Current

Inside Sales Representative

Ritchie Brothers Auctioneers
01.2018 - 02.2024

Senior Sales Associate

Macys Department Store
01.2012 - 01.2018

High School Diploma -

Castro Valley High

Some College (No Degree) - Marketing

Chabot College

Similar Profiles

CREATE PROFILE
Staci Pedro