Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Staci Reynolds

Barnwell,SC

Summary

Results-driven sales professional with 25 years of extensive experience in business sales, adept at delivering impactful results through a deep understanding of client needs and market dynamics. Proven track record in managing client accounts and driving successful sales initiatives demonstrates a commitment to excellence. Recognized for a collaborative approach and adaptability in fast-paced environments, fostering strong relationships and strategic planning to achieve business objectives. Passionate about leveraging expertise to create value and drive growth for organizations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Specialist Sales Executive S2 Mobility– Mobility

AT&T-Business Sales
05.2021 - Current
  • Identify new sales opportunities through cold calling and prospecting.
  • Utilize consultative selling skills to identify key trends, uncover customer needs, and leverage industry knowledge and applications to find solutions.
  • Understand the communication and technology needs of small and mid-sized business customers. Uses resources to design and propose solutions.
  • Develop responses to Request for Proposals as well as observe and participate in presenting products and services that can benefit customers.
  • Ensure delivery of the customer experience from sale to fulfillment to foster relationships and networks with customers.
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Sales Executive Fiber S1 Territory

AT&T- Business Sales
08.2020 - 02.2021
  • Own the relationship with the property manager, securing AT&T ability to solicit customers in exchange for advanced network assets.
  • Prospect daily for new leads/opportunities to achieve my sales goals and build AT&T revenue.
  • Proactively interface with customers/across account teams to properly serve/approach customers.
  • Position performance based on new sales revenue, customer satisfaction, and maximizing building penetration to ensure a return on pre-
  • Proactively work at a local level with engineers to leverage new architecture providing a superior customer experience.
  • Meet with all customers within the Fiber Broadband building, identifying opportunities, proposing and closing sales, and may require cold

Sales Executive 1 Acquisition

AT&T- Business Sales
03.2019 - 08.2020
  • With the assistance of support resources, identify sales opportunities and solutions for customers.
  • Builds and maintains a network of colleagues and customers to share information and obtain prospects. Initiates customer contacts/visits
  • Represents the company to the account and the account to the company in all sales-oriented activities.
  • Develop new accounts and maintain and grow existing accounts. Establishes and maintains productive long-term networks and relationships
  • Demonstrates working knowledge of the organization’s entire product and service line.

Integrated Solutions Consultant

AT&T- Retail Sales
11.2018 - 03.2019
  • Meeting with customers and engaging in sales activities at the customer's site in coordination with a Direct TV install.
  • Assisted residential customers with setting up new devices and applications sold by the consultant during the home visit.
  • Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.
  • Develops new accounts and maintains and growing existing accounts. Establishes and maintains productive long-term networks and relationships
  • Traveling to and from the customer's premise for the purpose of engaging in sales activities and providing subject matter expertise regarding
  • Prepared proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposal.

Indirect Sales Executive

AT&T-Cricket
11.2014 - 11.2017
  • Supported all aspects of the local dealer sales and operations channel within an assigned market.
  • Visit Authorized Retailer stores to ensure that customers are receiving an optimal customer experience and thorough information.
  • Performs objective observations of Authorized Retailer operations to gauge the consistency and effectiveness of offers and/or promotions.
  • Provides subject matter expertise regarding technical issues relating to sales; suitability of products based on customer needs; researching
  • Development of effective business plans.

Education

High School -

Barnwell High School
01.1995

Skills

  • Coaching and mentoring
  • Technical troubleshooting
  • Written communication
  • Task prioritization
  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Management collaboration
  • Team collaboration
  • Technical communication
  • Proficient in-Microsoft Word, Excel, PowerPoint
  • Salesforce

Certification

  • Alltel Crest of Excellence 2003-2004
  • Consistently achieves excellence/excels on performance results
  • Axiom Selling Science Program for Sales Leaders
  • Attended Stephen Covey Seminar on 7 Habits of Highly Effective People

Timeline

Specialist Sales Executive S2 Mobility– Mobility

AT&T-Business Sales
05.2021 - Current

Sales Executive Fiber S1 Territory

AT&T- Business Sales
08.2020 - 02.2021

Sales Executive 1 Acquisition

AT&T- Business Sales
03.2019 - 08.2020

Integrated Solutions Consultant

AT&T- Retail Sales
11.2018 - 03.2019

Indirect Sales Executive

AT&T-Cricket
11.2014 - 11.2017

High School -

Barnwell High School

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