Summary
Overview
Work History
Education
Skills
Timeline
Generic

Staci Rogers

Killeen,TX

Summary

I'm a dynamic individual with hands-on experience and talent for navigating challenges. I brings strong problem-solving skills and proactive approach to new tasks I'm known for adaptability, creativity, and results-oriented mindset and committed to making meaningful contributions and advancing organizational goals.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
12.2023 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Manager

Shoppes on Main in Salado
05.2020 - 12.2023
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Store Manager

Vapor Maven
05.2018 - 05.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.

Cashier

HEB Grocery Store
02.2017 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Robert M Shoemaker High School
Killeen, TX
05.2017

Skills

Friendly and outgoing

Team Player

Cash Handling

Opening and closing duties

Customer Service

Multitasking and Organization

Team Leadership

Time Management

Verbal and written communication

Patience and Empathy

Work Ethic and Integrity

Timeline

Barista

Starbucks
12.2023 - 09.2024

Manager

Shoppes on Main in Salado
05.2020 - 12.2023

Store Manager

Vapor Maven
05.2018 - 05.2020

Cashier

HEB Grocery Store
02.2017 - 05.2018

High School Diploma -

Robert M Shoemaker High School

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Staci Rogers