Staci Simons
Greendale,WI
Summary
Driven professional with a proven track record in hospitality and event management, notably with P&B Station. Excelled in guest engagement and maintaining high cleanliness standards, demonstrating exceptional customer service and a strong work ethic. Skilled in cash handling and safe food practices, adept at creating memorable experiences and efficient problem-solving under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/ Cook
P&B Station
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cooks for a full restaurant multiple times a month
Events With Staci
Myself
11.2019 - Current
- Maintained and distributed information for functions and events.
- Assisted event manager in achieving revenue goals set for events and catering.
- Created, maintained and distributed event orders.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Drove excellent guest service for events and conducted evaluations after completion.
- Established rapport with clients through attentive listening skills and genuine interest in their vision for successful events.
- Enhanced event experiences by providing exceptional customer service and promptly addressing guests'' needs.
- Anticipated potential challenges during events and proactively devised solutions to maintain a high level of guest satisfaction.
- Demonstrated strong multitasking abilities by juggling multiple responsibilities during high-pressure situations at large-scale events.
Pre K/Assistant Kitchen Manager
Rainbow Academy Daycare
05.2017 - 11.2019
- Facilitated small group instruction sessions focusing on specific skill-building activities tailored towards each child''s unique needs.
- Promoted a love for learning by creating a nurturing and engaging classroom environment.
- Implemented creative teaching methods to keep students engaged in learning while addressing different learning styles within the classroom.
- Improved classroom behavior by implementing consistent disciplinary measures and positive reinforcement techniques.
Education
No Degree -
Northlake College
Irving, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cooks for a full restaurant multiple times a month
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
Accomplishments
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
- [State] Driver's License
Timeline
Server/ Cook
P&B Station
05.2022 - Current
Events With Staci
Myself
11.2019 - Current
Pre K/Assistant Kitchen Manager
Rainbow Academy Daycare
05.2017 - 11.2019
No Degree -
Northlake College
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