Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
Accomplishments
Languages
Generic

Staci Smith

Meansville,GA

Summary


Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Effective at prioritizing tasks and meeting deadlines.


Overview

2024
2024
years of professional experience

Work History

Unit Secretary

Spalding Regional Hospital
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.
  • Increased appointment scheduling efficiency by implementing user-friendly software systems.
  • Collaborated with team members to ensure full coverage and optimal scheduling of appointments across departments.
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.
  • Developed extensive knowledge of products and services to better assist customers.

UltraCare Coordinator

Johnson Battery Co
01.2020 - 08.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.
  • Increased appointment scheduling efficiency by implementing user-friendly software systems.
  • Collaborated with team members to ensure full coverage and optimal scheduling of appointments across departments.
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.
  • Developed extensive knowledge of products and services to better assist customers.

HR Assistant

MarinoWare
07.2016 - 12.2019
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Organized new employee orientation schedules for new hires.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Updated and maintained employee attendance records.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Set up orientations and initial training for new employees.
  • Conducted exit interviews with terminated employees.
  • Developed and maintained HR policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Helped employees register for benefits programs using online portals.
  • Converted employee status from temporary to permanent.
  • Assisted with creating employee handbooks and manuals.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Enhanced meeting productivity by preparing detailed agendas and taking comprehensive minutes for future reference.
  • Streamlined document preparation, ensuring accuracy and compliance with industry standards.
  • Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
  • Facilitated onboarding process for new hires, accelerating their integration into team.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Completed daily logs for management review.
  • Proofread and edited documents for accuracy and grammar.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Trained and supervised employees on office policies and procedures.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Coordinated departmental operations according to administrative, legal and medical guidelines.
  • Delivered day-to-day administrative support for district manager and staff.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Helped to maintain files and handle administrative requirements.
  • Enhanced office efficiency by organizing files and streamlining administrative processes.
  • Prepared production and personnel records to facilitate administrative operations.
  • Planned, directed, and controlled execution of administrative and compliance activities.
  • Operated through channels of communication with teaching teams and administrative office.
  • Advised, counseled, and instructed employees on work and administrative issues.
  • Managed administrative tasks related to documentation, reporting, meeting attendance.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated organizational change through effective communication and collaboration with senior management.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Motivated employees through special events and incentive programs.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

Diploma -

Pike Co High School
Zebulon, GA
05.2004

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Policy implementation
  • Human resources administration
  • Attention to detail
  • Time management
  • Telephone reception
  • Computer proficiency
  • Supply ordering,
  • Adaptable and flexible
  • Calendar and appointments
  • -Employee scheduling
  • Collaboration and teamwork

Timeline

UltraCare Coordinator

Johnson Battery Co
01.2020 - 08.2023

HR Assistant

MarinoWare
07.2016 - 12.2019

Unit Secretary

Spalding Regional Hospital

Diploma -

Pike Co High School

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English

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Staci Smith